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Hire Virtual Assistant In The Philippines

Shayne H.

$501/Month
($3.13/Hour)

Philippines

Member since:

Last logged: ago


Other Virtual Assistants

Sweet L.

4.9

Virtual Assistant, Social Media Manager, Lead Generation, English Teacher

$1120/Month

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Sweet L.

4.9

Virtual Assistant, Social Media Manager, Lead Generation, English Teacher

$1120/Month

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Ana M.

4.6

Lead Generation, Administrative office work, Market Research, Data Entry, Calendar Management, Lead Sourcing

$960/Month

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Ana M.

4.6

Lead Generation, Administrative office work, Market Research, Data Entry, Calendar Management, Lead Sourcing

$960/Month

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Rosseni M.

4.5

Rosseni Marie Jarina

$800/Month

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Rosseni M.

4.5

Rosseni Marie Jarina

$800/Month

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Liezel E.

4.2

Social Media Manager / Executive Assistant

$800/Month

Last logged: ago

Liezel E.

4.2

Social Media Manager / Executive Assistant

$800/Month

Last logged: ago

Quality Control Analyst/IT Analyst/IT Support

4.5

TECH SUPPORT REPRESENTATIVE Routinely: • Technical issue tickets • Communicate with clients both by email and phone • Calibration of new devices • Quality Control (QC) new devices and existing devices as required site set up • Post Deployment checks In addition: • Follow up with Data Quality Manager on any tickets that have been identified as incomplete or potentially incorrect. • Carry out other ad-hoc requests from the wider business • Gather IP/AI camera views as requested • Update and maintain IP/AI camera passwords and firmware Skills: • Excellent level of Numeracy • Organized and logical approach • Excellent communication skills • Persistent and determine • Microsoft office suite - especially outlook, excel, and google sheets • Knowledgeable of Springboard DVS Quality Control Analyst • Assessing the quality of the performance of the business materials (cameras and the like) installed in the establishments by reviewing the videos / CCTV footages. • Analyzing the data and performance of the camera as seen on video. • Recording of input or feedback and findings to the system and analyze if there are needed changes to be made; amending camera settings if needed. • Tagging and labelling of camera line as instructed. • Reporting significant discrepancies to the Quality Control Manager. IT Service Analyst • Troubleshoot corporate applications with the use of a Knowledge Base and assign issues to the appropriate support group as needed. • Callers in an appropriate manner to resolve issues related to systems that are listed in the company database. • Follow all escalation procedures. • Diagnose hardware, software, printing and network connectivity issues, and offering level 1 solutions over the phone. • Systems would include those under acquired entities from mergers and websites controlled by the company. • Normal practice would be to identify and isolate the system in question then proceed with steps needed to resolve the matter at hand. • Provide an accurate record of each call in an incident management tracking tool. IT Support • Promptly answer all lessons issues sent by teachers and coordinate with the various Chinese Teams regarding Teacher’s report, requests, troubleshooting requests, etc. • Conduct pre-service orientation and system navigation training to newly-hired OBT. • Coordinate with the resident IT in configuring/upgrading software/hardware settings of office equipment, etc. • Conduct Technical troubleshooting for software and hardware. • Provide instructions in utilizing software and hardware equipment to be used by the teacher • Conduct required network connection checks • Send progress and data reports on a regular basis • Coordinate with other China customer service in resolving issues • Conduct required network connection checks • Collect absence, unqualified SMS and start button data and determine action for each occurrence • Follow up on Unfilled memos • Administer teacher substitutions

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$501/Month Part-Time Bachelor 5 years
EXPECTED SALARY AVAILABILTY
$501/Month Part-Time
EDUCATION EXPERIENCE
$Bachelor 5 years

Portfolio

Other Virtual Assistants

Sweet L.

4.9

Virtual Assistant, Social Media Manager, Lead Generation, English Teacher

$1120/Month

Last logged: ago

Sweet L.

4.9

Virtual Assistant, Social Media Manager, Lead Generation, English Teacher

$1120/Month

Last logged: ago

Ana M.

4.6

Lead Generation, Administrative office work, Market Research, Data Entry, Calendar Management, Lead Sourcing

$960/Month

Last logged: ago

Ana M.

4.6

Lead Generation, Administrative office work, Market Research, Data Entry, Calendar Management, Lead Sourcing

$960/Month

Last logged: ago

Rosseni M.

4.5

Rosseni Marie Jarina

$800/Month

Last logged: ago

Rosseni M.

4.5

Rosseni Marie Jarina

$800/Month

Last logged: ago

Liezel E.

4.2

Social Media Manager / Executive Assistant

$800/Month

Last logged: ago

Liezel E.

4.2

Social Media Manager / Executive Assistant

$800/Month

Last logged: ago

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