PROFILE A responsible and mature candidate with a proven track record of effectively managing priorities while maintaining a positive attitude. Exhibits an excellent work ethic, strong attention to detail, and resourcefulness, along with the ability to work independently and collaboratively. Demonstrates a willingness to take on additional duties to achieve team and company goals. Areas of Proficiency Microsoft Office, Google Workspace, Inbox Management, Accounting Software, Event Management, Book Keeping, Computer Skills SKILLS AND STRENGTHS Administrative / Accounting Task Highly efficient in time management and organizational skills, allowing me to effectively multi-task and prioritize tasks in fast-paced environments. My excellent written and verbal communication abilities enable me to clearly convey information and work together with team members. Highly experienced in maintaining accurate and comprehensive documentation with a proven ability to resolve payment-related issues or disputes while handling confidential information with the utmost security and discretion for management purposes. Customer Service A results-driven customer-focused professional with a strong emphasis on proactive strategies to address customer needs and resolve concerns. Skilled in managing client inquiries, delivering prompt and accurate responses, and fostering long-term customer relationships. 100% committed to enhancing customer satisfaction and consistently delivering quality service. Email Management Highly capable of taking charge of your inbox by organizing, categorizing, and responding on behalf of management, which will enhance your email management and empower you as a business owner. Data Entry Proven experience in accurately entering and managing data to ensure databases are filled with correct information, thereby facilitating better decision-making. Dedicated to following best practices, including data backups, password protection, and maintaining data security and confidentiality at all times. Professional Experience Corporate Account Officer– Filgifts.Com, Inc. (2014-2024) Streamlined daily order processing to enhance record-keeping efficiency. Supported management by generating invoices, processing billings, and tracking collection progress. Effectively monitored payments from a diverse range of clients. Operations Assistant – Cavite United Rural Bank (2013) Applied proper codes to invoices, files, and receipts to ensure records are organized and easily searchable. Maintained accurate and complete documentation to facilitate accounting and filing functions. Disbursement Staff – Lyceum of the Phil. University (2012) Matched purchase orders with invoices and recorded necessary adjustments prior to payment finalization. Skilled in identifying and recommending improvements for the disbursement procedure. Accounting / HR Assistant – Filgifts.Com, Inc. (2007-2011) Verified timekeeping records and handled any discrepancies with employees for payroll purposes. Prepare financial reports to provide employer with necessary information in making business decision. IT & Exad Staff –Suyen Corporation (2001-2007) Insured cargo against loss, damage and pilferage. Facilitate required documentation to manage customs clearance. Arrange delivery of goods at proper destinations EDUCATION Bachelor of Science in Commerce Major in Financial Accounting (1997-2001) Far Eastern University Manila Achievement Completed a significant number of orders successfully, over a period of time from processing to fulfillment about 2000 orders in just 4 weeks. I was recognized as a loyalty awardee by one of my previous employers for my long-term commitment and service to the company.