Customer Service Jobs

Join our dynamic team as a Social Media Customer Engagement Specialist where you will play a crucial role in maintaining our brand's professional image and fostering positive interactions with our online community. We are seeking a mid-level professional with a strong understanding of social media dynamics and customer service excellence. In this role you will be responsible for: Engaging with customers by promptly responding to inquiries and comments across various social media platforms. Utilizing Canva to create visually appealing responses and content that align with our brand's identity. Collaborating with the marketing team to enhance customer satisfaction and brand loyalty through strategic communication. The ideal candidate will have: Proven experience in social media management and customer engagement. Proficiency in using Canva to deliver high-quality visual content. Excellent communication skills with a keen eye for detail and professionalism. This is a remote position offering you the flexibility to work from anywhere while connecting with a global audience. If you are passionate about social media and customer interaction we would love to hear from you.

¿Eres una persona organizada y apasionada por el mundo administrativo? ¡Estamos buscando un Asistente Administrativo para unirse a nuestro equipo remoto en el sector de consultoría y servicios educativos! Este rol es perfecto para alguien con experiencia de nivel intermedio que quiera contribuir significativamente al manejo del Back Office. Como nuestro Asistente Administrativo serás la columna vertebral de nuestras operaciones diarias. Estarás a cargo de: Controlar los gastos por vertical para asegurar que todo esté en línea con nuestros objetivos financieros. Planear y controlar los ingresos ayudando a mantener una visión clara de nuestros flujos de caja. Gestionar cuentas por cobrar y por pagar para garantizar que nuestros procesos financieros sean fluidos y eficientes. Realizar gestión contable asegurando que todos los registros sean precisos y estén al día. Utilizarás herramientas como Pipedrive para organizar y optimizar tus tareas diarias. Nos encantaría que trajeras tus habilidades analíticas y tu capacidad de resolución de problemas para mejorar nuestros procesos administrativos. En este rol remoto tendrás la flexibilidad de trabajar desde cualquier lugar manteniendo una comunicación abierta y colaborativa con el equipo. Si te apasiona el orden y tienes un enfoque detallado ¡queremos conocerte! Importante: Estar en México y operar en español (ingles deseado)

Join our dynamic real estate management team as a Customer Service Phone Representative where your technical skills and attention to detail will play a crucial role in delivering exceptional service to our clients. We are seeking a mid-level professional with a passion for customer support and an interest in real estate management. As a Customer Service Phone Representative you will be responsible for: Answering incoming calls and providing solutions to client inquiries in a professional manner. Tracking and updating service tickets efficiently using Office tools. Following up diligently on maintenance requests to ensure timely resolution and client satisfaction. We are looking for someone who is: Proficient in using Office tools to manage and update customer information. Able to handle multiple tasks with precision and care. Experienced in customer service preferably within the real estate or property management sector. Detail-oriented with strong organizational skills and a technical mindset. This is a remote position offering you the flexibility to manage your schedule while delivering high-quality service. If you thrive in a fast-paced environment and are committed to enhancing the client experience we encourage you to apply.

Join our dynamic construction company as a Bilingual Virtual Appointment Coordinator . We are seeking a mid-level professional who is fluent in both English and Spanish to enhance our customer engagement and streamline our appointment scheduling process. As a crucial member of our team you will be responsible for: Handling inbound phone calls and addressing customer inquiries in both English and Spanish. Scheduling roofing and construction appointments efficiently. Following up with leads through phone calls text messages and emails. Updating and managing our CRM system with accurate customer information. Delivering outstanding customer service and supporting administrative tasks as needed. The ideal candidate will have experience with: CRM systems such as GoHighLevel Jobber Legacy Fusion or similar platforms. Google Workspace including Gmail Google Calendar and Google Docs. Microsoft Office Suite particularly Word and Excel. Zoom for virtual meetings and communication. Canva (preferred) for creating simple visual content. We value professionalism and a proactive approach to problem-solving. If you are an organized and detail-oriented individual with excellent communication skills we would love to hear from you!

Join our vibrant team as a E-commerce Operations & Brand Assistant at a leading children's apparel e-commerce boutique. We are seeking a motivated individual ready to thrive in a fast-paced environment helping us enhance our brand's presence and streamline operations. If you have a knack for multitasking and a passion for baby fashion this role is perfect for you. In this dynamic position you will: Communicate with suppliers to negotiate pricing minimum order quantities shipping and production timelines. Research new products trends competitors and wholesale opportunities to keep our offerings fresh and competitive. Manage our Shopify store by uploading products organizing collections updating inventory and ensuring all listings are current and accurate. Track purchase orders inventory and customer orders while maintaining organized spreadsheets. Assist with customer service lead generation and ensure a premium luxury brand experience for our customers. We use a variety of tools to keep our operations running smoothly. You'll need experience with: Shopify Canva Meta Business Suite (Facebook & Instagram) TikTok Google Workspace (Docs Sheets & Drive) Microsoft Excel ChatGPT Alibaba/1688 Trello or ClickUp Slack This mid-level role is ideal for someone who thrives in a fast-paced hustle-driven environment . If you're ready to make a significant impact in a growing brand apply today and help us bring the best in children's apparel to our valued customers.

Join our innovative team as a Customer Service & Marketing Specialist in the gravel delivery industry. We are seeking an entry-level professional who is detail-oriented and possesses a technical mindset. In this remote role you will play a crucial part in enhancing customer satisfaction and driving lead generation through strategic marketing efforts. Key Responsibilities: Provide exceptional customer service by following up on 10 quotes daily ensuring all inquiries are addressed promptly and accurately. Engage with customers by sending 5 review requests daily to gather valuable feedback and improve service delivery. Confirm deliveries to ensure timely and accurate gravel delivery services maintaining high customer satisfaction. Answer all incoming calls professionally addressing customer concerns and inquiries efficiently. Marketing Tasks: Create engaging content for 10 Facebook group posts weekly to attract potential customers and generate leads. Showcase our services with 10 marketplace listings weekly capturing the attention of a broader audience. Expand our reach by posting 5 OfferUp listings weekly highlighting our gravel delivery solutions. Craft and publish 1 Craigslist ad weekly to tap into new markets and drive interest in our services. Experience & Skills: No specific tools are required; however familiarity with social media platforms and online marketplaces is beneficial. Strong communication skills and the ability to manage multiple tasks efficiently. Attention to detail and a technical approach to problem-solving. Embrace the flexibility of remote work while contributing to a dynamic team focused on customer service excellence and innovative marketing strategies. If you are a proactive individual eager to grow in a supportive environment we encourage you to apply.

We are hiring a Virtual Assistant to support our business with Data Entry Email Handling and Virtual Assistant. Responsibilities: Assist with daily tasks related to Data Entry Support Email Handling tasks and follow processes accurately Handle Virtual Assistant tasks with attention to detail Communicate progress and updates clearly Follow instructions meet deadlines and ask questions when needed Requirements: Previous experience with Data Entry and/or Email Handling Strong written English and communication skills Reliable internet connection Organized detail-oriented and proactive Able to work independently and follow SOPs Nice to have: Experience working with international clients Familiar with tools like Google Workspace Slack Zoom Trello/Asana To apply please include: Your relevant experience Your availability and time zone Your top 2 skills related to this role

We are seeking a dynamic and experienced Operations Manager to join our growing team in the house cleaning industry. This remote position is ideal for a professional with a proven track record in managing operations who thrives in a fast-paced and dynamic environment. As the Operations Manager you will play a crucial role in streamlining our operations to ensure efficiency and effectiveness. You will be responsible for managing a team optimizing our booking processes and enhancing our customer service through strategic cold calling initiatives. Key Responsibilities: Oversee day-to-day operations to ensure efficiency and quality in service delivery. Manage and mentor staff fostering a positive and productive work environment. Develop and implement effective cold calling strategies to generate new business opportunities. Coordinate and optimize appointment bookings to maximize productivity. Collaborate with management to develop and implement growth strategies. Qualifications: Mid-level experience in operations management preferably within the service industry. Proven ability to manage and motivate a team remotely. Strong organizational and multitasking skills. Excellent communication and negotiation skills. Ability to develop and execute strategic plans. This is a fantastic opportunity for a motivated operations professional to make a significant impact in a growing company. If you are ready to take the next step in your career and help us elevate our operations we encourage you to apply.

Are you passionate about helping people and eager to jumpstart your career in customer support? Join our dynamic e-commerce biotech team as an Entry-Level Customer Support Representative! We're looking for someone with a friendly casual vibe who enjoys solving problems and making customers smile. In this role you'll be the first point of contact for our customers ensuring they have a seamless experience with our products and services. Your daily responsibilities will include: Replying to customer tickets with accurate and helpful information. Answering customer emails promptly and professionally. Handling incoming calls and providing excellent service. We use a custom portal where you will be doing most of your work but use of tools like Slack and WordPress would be helpful to know. More importantly we value a positive attitude and a willingness to learn. This is a remote position allowing you to work from the comfort of your home while being part of an innovative and supportive team. If you're ready to start your journey in the exciting field of e-commerce biotech we'd love to hear from you!

Join our dynamic e-commerce team as an Expert Personal Assistant and play a pivotal role in assisting our clients with top-notch service and support. We are seeking a highly organized and professional individual who excels in client interaction and has a proven track record in the e-commerce industry. In this role you will be responsible for: Providing personalized support to our clients and ensuring their satisfaction. Utilizing Canva to create visually appealing presentations and marketing materials. Coordinating and managing client communications and schedules efficiently. Maintaining a high level of professionalism in all interactions. The ideal candidate will possess: Expert-level experience in personal assistance within the e-commerce industry. Proficiency in Canva for design and marketing purposes. Exceptional organizational skills and attention to detail. Strong communication abilities both written and verbal. This is a remote position that offers the flexibility to work from anywhere while delivering exemplary service to our clients. If you are a motivated individual with a commitment to excellence we encourage you to apply and become a part of our forward-thinking team.