Detail-Oriented Customer Service Phone Rep - Real Estate Management

Join our dynamic real estate management team as a Customer Service Phone Representative , where your technical skills and attention to detail will play a crucial role in delivering exceptional service to our clients. We are seeking a mid-level professional with a passion for customer support and an interest in real estate management. As a Customer Service Phone Representative, you will be responsible for: Answering incoming calls and providing solutions to client inquiries in a professional manner. Tracking and updating service tickets efficiently using Office tools. Following up diligently on maintenance requests to ensure timely resolution and client satisfaction. We are looking for someone who is: Proficient in using Office tools to manage and update customer information. Able to handle multiple tasks with precision and care. Experienced in customer service, preferably within the real estate or property management sector. Detail-oriented with strong organizational skills and a technical mindset. This is a remote position, offering you the flexibility to manage your schedule while delivering high-quality service. If you thrive in a fast-paced environment and are committed to enhancing the client experience, we encourage you to apply.