Bilingual Virtual Appointment Coordinator

Join our dynamic construction company as a Bilingual Virtual Appointment Coordinator . We are seeking a mid-level professional who is fluent in both English and Spanish to enhance our customer engagement and streamline our appointment scheduling process. As a crucial member of our team, you will be responsible for: Handling inbound phone calls and addressing customer inquiries in both English and Spanish. Scheduling roofing and construction appointments efficiently. Following up with leads through phone calls, text messages, and emails. Updating and managing our CRM system with accurate customer information. Delivering outstanding customer service and supporting administrative tasks as needed. The ideal candidate will have experience with: CRM systems such as GoHighLevel, Jobber, Legacy Fusion, or similar platforms. Google Workspace, including Gmail, Google Calendar, and Google Docs. Microsoft Office Suite, particularly Word and Excel. Zoom for virtual meetings and communication. Canva (preferred) for creating simple visual content. We value professionalism and a proactive approach to problem-solving. If you are an organized and detail-oriented individual with excellent communication skills, we would love to hear from you!