Customer Service Jobs

About the Role We are seeking a highly organized and detail-oriented Virtual Assistant to support our health insurance operations. The ideal candidate will assist with administrative tasks customer communications appointment scheduling data entry and policy-related support while ensuring excellent service to clients. Initial 2-Week Paid Trial Base Pay: $150 per week The first two weeks will be a paid trial period to evaluate overall performance communication reliability appointment quality CRM management and fit with the team. Performance Bonuses In addition to the weekly base pay: $10 - Qualified Appointment Show Bonus Paid for each qualified prospect who attends their scheduled appointment with Hunter. $50 - Individual Policy Bonus Paid for each individual policy that is successfully issued and activated from an appointment generated or managed by the VA. $100 - Family Policy Bonus Paid for each family policy that is successfully issued and activated from an appointment generated or managed by the VA. Example Weekly Earnings A strong week could look like: Base Pay: $150 15 Qualified Appointments Show: +$150 3 Individual Policies Issued: +$150 2 Family Policies Issued: +$200 Total Weekly Earnings: $650 There is no set limit on performance bonuses - the more qualified opportunities and successful results produced the greater the earning potential. Growth Opportunity This position is designed to grow with performance. Stage 1 - Trial Period $150/week base + performance incentives Stage 2 - Proven Performance $200/week base + performance incentives The VA may move into this range after demonstrating consistent appointment production strong follow-up reliability and accurate CRM management. Stage 3 - Increased Responsibility $250-$300/week base + performance incentives As the VA takes on a larger workload manages more leads and becomes a trusted part of the sales operation the guaranteed weekly compensation can increase while performance bonuses remain available. Important Bonus Guidelines A qualified appointment show means the prospect attends the scheduled conversation and meets the basic qualification criteria established by the team. Policy bonuses are paid once the policy has been successfully issued and activated rather than simply when an application is submitted. Appointments should always be focused on quality rather than simply filling the calendar . Performance Expectations The goal of this position is to create a true win-win compensation structure . The VA receives guaranteed weekly compensation while having significant opportunities to increase earnings based on performance. Strong performance will be measured by: Qualified appointments that show up Policies generated from those appointments Consistent and professional lead follow-up Appointment show rate CRM accuracy and organization Reliability and communication The better the VA performs and the more responsibility they are able to successfully handle the greater their opportunity will be for higher base compensation bonuses and long-term growth with the team .

Join our dynamic team as a Virtual Assistant specializing in the cleaning industry. We are seeking an experienced professional who excels in managing various administrative and customer service tasks remotely. This entry/mid level position offers an excellent opportunity to contribute to a growing company while enjoying the flexibility of remote work. In this role you will be responsible for: Managing and optimizing our cleaning booking software to ensure seamless operations. Handling inbound and outbound sales calls with a focus on customer review satisfaction retention and conversion. Reviewing and following up on SMS text and email communications to provide exceptional customer support. Engaging with our audience and promoting our services on social media platforms. Assisting in the hiring process of new cleaners ensuring they meet our high standards. We are looking for someone with: Proven experience as a virtual assistant or in a similar administrative role within the cleaning or a related industry. Strong communication skills both verbal and written in English. Proficiency in managing booking software and familiarity with CRM tools. Excellent organizational skills and attention to detail. The ability to work independently and manage time effectively in a remote setting. If you are a proactive and dedicated professional with a passion for supporting business growth in the cleaning industry we would love to hear from you. Apply today to become a vital part of our team!

Join our dynamic team as an Expert Credit Repair Specialist where your technical expertise and attention to detail will play a pivotal role in transforming our clients' financial futures. We are seeking professionals who excel in analyzing and disputing credit reports responding to client inquiries and delivering exceptional customer service. Your primary responsibilities will include: Expertly analyzing and interpreting credit reports to identify inaccuracies and areas for improvement. Initiating and managing disputes on behalf of clients to correct credit report errors. Filing formal complaints to regulatory bodies when necessary to ensure fair credit reporting practices. Providing outstanding customer service by promptly responding to client inquiries and maintaining clear communication. We are looking for someone with a proven track record in the credit repair industry demonstrating an ability to navigate complex credit scenarios with precision and accuracy. While specific tools aren't mandated familiarity with industry-standard credit repair software is highly advantageous. As an expert in this field you should possess: In-depth knowledge of credit reporting regulations and dispute resolution processes. Strong analytical skills with a meticulous approach to detail. Excellent communication skills to effectively support and guide clients. Proven ability to work independently managing multiple tasks with efficiency. If you are passionate about empowering individuals to achieve financial stability through expert credit repair we invite you to apply and become an integral part of our mission-driven team.

We are seeking a smart and cooperative professional to join our dynamic team in the health industry. This mid-level remote position is designed for individuals with a passion for research customer support and organizational excellence. If you are eager to contribute to a team that values expertise and collaboration we would love to hear from you. In this role you will be responsible for a variety of tasks that support our operations and strategic initiatives. Your primary responsibilities will include: Conducting in-depth research on industry competitors to identify trends strengths and opportunities. Efficiently handling customer support tickets ensuring timely and accurate responses to inquiries. Managing and optimizing the Google calendar for our leadership team to ensure smooth scheduling and coordination. We are looking for candidates who possess the following skills and experience: Proven experience in a similar mid-level role ideally within the health industry. Exceptional research skills with the ability to analyze and synthesize information. Strong communication skills for effective customer interaction and support. Proficiency in managing digital calendars and scheduling tools. A collaborative mindset and the ability to work well in a remote team environment. Join us in our mission to advance health solutions and support our clients with excellence. Apply today to be part of a forward-thinking team dedicated to making a difference.

Are you ready to step into the world of home loans with a supportive and friendly team? We are looking for an enthusiastic Loan Processor to join our remote team and help our clients on their journey to homeownership. This entry-level role is perfect for individuals eager to learn and grow in the financial industry. As a Loan Processor you'll play a vital role in our company by: Processing loan applications: Work closely with clients to ensure all necessary documentation is collected and reviewed for accuracy. Providing top-notch customer service: Serve as the first point of contact for our clients guiding them through the loan process with ease and professionalism. Managing the loan pipeline: Keep track of multiple loan applications ensuring timely progress and maintaining clear communication with all parties involved. While experience with specific tools isn't required we value strong organizational skills the ability to multitask and a passion for helping others. Our team is committed to providing you with the support and training you need to succeed. If you're ready to launch your career in the home loan industry and work in a dynamic remote environment we'd love to hear from you!

Are you ready to dive into a fast-paced environment where your hustle makes a real impact? Join us as a Customer Engagement Specialist in the vibrant city of Sunyani Ghana. This entry-level role offers the chance to create meaningful experiences while responding to customers and spreading hope through the right channels. As part of our team you'll be at the forefront of customer interactions leveraging the power of TikTok to engage and inspire our audience. Your role will be instrumental in not just addressing inquiries but in transforming every interaction into a positive uplifting experience. Respond swiftly and effectively to customer inquiries ensuring every question is met with clarity and compassion. Inspire customers by providing accurate information and the right resources to meet their needs. Engage actively with our TikTok community creating content that resonates and fosters a sense of community. We're looking for someone who thrives in a dynamic setting and is passionate about customer service. Your ability to stay active and responsive is key to delivering the high-energy experience we promise our customers. Tools You'll Use: TikTok If you're ready to put your skills to the test and make a difference apply now to join a team where your efforts are valued and your growth is encouraged!

Join Peace Oasis Spa as a Virtual Assistant and play a crucial role in supporting our growth and operations. We're looking for a reliable organized and tech-savvy individual to enhance our customer service outreach and digital presence. This is an excellent opportunity to contribute to a dynamic team in the wellness industry. As a Virtual Assistant you will be responsible for: Managing customer communications inquiries and follow-ups to nurture leads and maintain strong relationships. Conducting outreach to potential corporate medical VA community and strategic partners. Updating and managing CRM contacts pipelines tags appointments and lead statuses. Building and monitoring CRM automations including email and SMS follow-up sequences. Handling social media platforms by scheduling and publishing consistent content and responding to engagement. Assisting with content creation and editing including graphics short-form videos captions emails and promotional materials. Maintaining prospect lists and tracking outreach follow-ups appointments and results. Supporting landing pages funnels forms lead capture and booking workflows. Identifying opportunities to improve organization customer experience and workflow efficiency. Providing basic weekly reporting on leads outreach social media activity CRM activity and pending follow-ups. We are looking for a candidate with a mid-level experience who is detail-oriented and possesses a technical aptitude. While specific tools are not mentioned familiarity with CRM systems and social media management platforms is advantageous. If you are passionate about wellness and have a knack for organization and communication apply now to become a vital part of Peace Oasis Spa's mission to deliver exceptional service and growth.

Join our dynamic team as a Sales Development Representative (SDR) and Customer Service Rep (CSR) in the Home Services industry. We are seeking a motivated professional with a keen interest in driving sales growth and connecting potential customers with our top-tier services. As an SDR and CSR you will play a crucial role in our sales process by: Calling leads. Following up with leads Qualifying prospects Sending emails and texts Updating CRM Booking appointments Following up on unsold estimates Engaging in basic outbound prospecting Dispatching Technicians Answering customer calls messages emails and schedule jobs according to the customer's needs. Assign and direct electricians to appropriate customer locations and monitor their route and status to coordinate and prioritize their schedules. Handle escalated customer issues that cannot be resolved by a Customer Service Representative. We are looking for a professional with a proven track record in sales development and customer service. The ideal candidate will possess excellent communication skills a proactive approach and the ability to work independently in a remote setting. Embrace the opportunity to be part of a corporate yet forward-thinking atmosphere where your contributions are valued and your career can thrive. If you are ready to make a significant impact in the Home Services industry we would love to hear from you.

Join our dynamic team as a Bilingual B2B Sales Appointment Setter where you'll leverage your English and Spanish fluency to drive sales in the US market. Specializing in the SaaS and CRM sector you'll focus on the yachting and marine industry connecting with yacht brokers dealers and marine businesses to open doors for our closing team. As an integral part of our sales force your primary role will be to initiate contact with prospective clients through cold calling expertly qualifying them and securing demo appointments. Your daily responsibilities will include: Engaging with US-based yacht brokers and marine businesses using provided contact lists. Qualifying leads and scheduling demo appointments for our sales closers. Logging all interactions notes and outcomes meticulously in the CRM. Following up with warm leads via phone and email to nurture relationships. Ensuring the prospect list remains accurate and up-to-date daily. To succeed in this role you'll need to have a solid understanding of CRM tools like Zoho as well as proficiency with Google Workspace Slack and dialer/VoIP software. We are looking for a mid-level professional who can bring a corporate and professional tone to all communications. If you are a proactive communicator with a knack for building rapport and are excited about the opportunity to work remotely in a fast-paced environment we invite you to apply and help us navigate the waves of the marine industry.

Are you ready to kickstart your career in customer service and sales? Join our dynamic team as a Customer Service Representative and be the friendly voice that our clients trust. This entry-level role offers an exciting opportunity to develop your skills in a supportive remote environment. In this role you will: Make calls and close deals: Reach out to potential clients engage them with your friendly demeanor and guide them through the sales process. Follow up efficiently: Maintain relationships with clients by providing timely updates and ensuring their needs are met. We're looking for someone who is: Friendly and approachable: You enjoy talking to people and can easily build rapport. Self-motivated: You have the drive to meet and exceed targets. Organized: You can manage multiple tasks and follow up effectively. While specific tools aren't required being comfortable with technology and quick to learn new systems will set you up for success. Join us and grow your career with a company that values your enthusiasm and dedication. Apply today and become a part of our vibrant remote team!