Customer Service Jobs

Join our dynamic real estate management team as a Customer Service Phone Representative where your technical skills and attention to detail will play a crucial role in delivering exceptional service to our clients. We are seeking a mid-level professional with a passion for customer support and an interest in real estate management. As a Customer Service Phone Representative you will be responsible for: Answering incoming calls and providing solutions to client inquiries in a professional manner. Tracking and updating service tickets efficiently using Office tools. Following up diligently on maintenance requests to ensure timely resolution and client satisfaction. We are looking for someone who is: Proficient in using Office tools to manage and update customer information. Able to handle multiple tasks with precision and care. Experienced in customer service preferably within the real estate or property management sector. Detail-oriented with strong organizational skills and a technical mindset. This is a remote position offering you the flexibility to manage your schedule while delivering high-quality service. If you thrive in a fast-paced environment and are committed to enhancing the client experience we encourage you to apply.

Join our dynamic construction company as a Bilingual Virtual Appointment Coordinator . We are seeking a mid-level professional who is fluent in both English and Spanish to enhance our customer engagement and streamline our appointment scheduling process. As a crucial member of our team you will be responsible for: Handling inbound phone calls and addressing customer inquiries in both English and Spanish. Scheduling roofing and construction appointments efficiently. Following up with leads through phone calls text messages and emails. Updating and managing our CRM system with accurate customer information. Delivering outstanding customer service and supporting administrative tasks as needed. The ideal candidate will have experience with: CRM systems such as GoHighLevel Jobber Legacy Fusion or similar platforms. Google Workspace including Gmail Google Calendar and Google Docs. Microsoft Office Suite particularly Word and Excel. Zoom for virtual meetings and communication. Canva (preferred) for creating simple visual content. We value professionalism and a proactive approach to problem-solving. If you are an organized and detail-oriented individual with excellent communication skills we would love to hear from you!

Join our vibrant team as a E-commerce Operations & Brand Assistant at a leading children's apparel e-commerce boutique. We are seeking a motivated individual ready to thrive in a fast-paced environment helping us enhance our brand's presence and streamline operations. If you have a knack for multitasking and a passion for baby fashion this role is perfect for you. In this dynamic position you will: Communicate with suppliers to negotiate pricing minimum order quantities shipping and production timelines. Research new products trends competitors and wholesale opportunities to keep our offerings fresh and competitive. Manage our Shopify store by uploading products organizing collections updating inventory and ensuring all listings are current and accurate. Track purchase orders inventory and customer orders while maintaining organized spreadsheets. Assist with customer service lead generation and ensure a premium luxury brand experience for our customers. We use a variety of tools to keep our operations running smoothly. You'll need experience with: Shopify Canva Meta Business Suite (Facebook & Instagram) TikTok Google Workspace (Docs Sheets & Drive) Microsoft Excel ChatGPT Alibaba/1688 Trello or ClickUp Slack This mid-level role is ideal for someone who thrives in a fast-paced hustle-driven environment . If you're ready to make a significant impact in a growing brand apply today and help us bring the best in children's apparel to our valued customers.

Join our innovative team as a Customer Service & Marketing Specialist in the gravel delivery industry. We are seeking an entry-level professional who is detail-oriented and possesses a technical mindset. In this remote role you will play a crucial part in enhancing customer satisfaction and driving lead generation through strategic marketing efforts. Key Responsibilities: Provide exceptional customer service by following up on 10 quotes daily ensuring all inquiries are addressed promptly and accurately. Engage with customers by sending 5 review requests daily to gather valuable feedback and improve service delivery. Confirm deliveries to ensure timely and accurate gravel delivery services maintaining high customer satisfaction. Answer all incoming calls professionally addressing customer concerns and inquiries efficiently. Marketing Tasks: Create engaging content for 10 Facebook group posts weekly to attract potential customers and generate leads. Showcase our services with 10 marketplace listings weekly capturing the attention of a broader audience. Expand our reach by posting 5 OfferUp listings weekly highlighting our gravel delivery solutions. Craft and publish 1 Craigslist ad weekly to tap into new markets and drive interest in our services. Experience & Skills: No specific tools are required; however familiarity with social media platforms and online marketplaces is beneficial. Strong communication skills and the ability to manage multiple tasks efficiently. Attention to detail and a technical approach to problem-solving. Embrace the flexibility of remote work while contributing to a dynamic team focused on customer service excellence and innovative marketing strategies. If you are a proactive individual eager to grow in a supportive environment we encourage you to apply.

We are hiring a Virtual Assistant to support our business with Data Entry Email Handling and Virtual Assistant. Responsibilities: Assist with daily tasks related to Data Entry Support Email Handling tasks and follow processes accurately Handle Virtual Assistant tasks with attention to detail Communicate progress and updates clearly Follow instructions meet deadlines and ask questions when needed Requirements: Previous experience with Data Entry and/or Email Handling Strong written English and communication skills Reliable internet connection Organized detail-oriented and proactive Able to work independently and follow SOPs Nice to have: Experience working with international clients Familiar with tools like Google Workspace Slack Zoom Trello/Asana To apply please include: Your relevant experience Your availability and time zone Your top 2 skills related to this role

We are seeking a dynamic and experienced Operations Manager to join our growing team in the house cleaning industry. This remote position is ideal for a professional with a proven track record in managing operations who thrives in a fast-paced and dynamic environment. As the Operations Manager you will play a crucial role in streamlining our operations to ensure efficiency and effectiveness. You will be responsible for managing a team optimizing our booking processes and enhancing our customer service through strategic cold calling initiatives. Key Responsibilities: Oversee day-to-day operations to ensure efficiency and quality in service delivery. Manage and mentor staff fostering a positive and productive work environment. Develop and implement effective cold calling strategies to generate new business opportunities. Coordinate and optimize appointment bookings to maximize productivity. Collaborate with management to develop and implement growth strategies. Qualifications: Mid-level experience in operations management preferably within the service industry. Proven ability to manage and motivate a team remotely. Strong organizational and multitasking skills. Excellent communication and negotiation skills. Ability to develop and execute strategic plans. This is a fantastic opportunity for a motivated operations professional to make a significant impact in a growing company. If you are ready to take the next step in your career and help us elevate our operations we encourage you to apply.

Are you passionate about helping people and eager to jumpstart your career in customer support? Join our dynamic e-commerce biotech team as an Entry-Level Customer Support Representative! We're looking for someone with a friendly casual vibe who enjoys solving problems and making customers smile. In this role you'll be the first point of contact for our customers ensuring they have a seamless experience with our products and services. Your daily responsibilities will include: Replying to customer tickets with accurate and helpful information. Answering customer emails promptly and professionally. Handling incoming calls and providing excellent service. We use a custom portal where you will be doing most of your work but use of tools like Slack and WordPress would be helpful to know. More importantly we value a positive attitude and a willingness to learn. This is a remote position allowing you to work from the comfort of your home while being part of an innovative and supportive team. If you're ready to start your journey in the exciting field of e-commerce biotech we'd love to hear from you!

Join our dynamic e-commerce team as an Expert Personal Assistant and play a pivotal role in assisting our clients with top-notch service and support. We are seeking a highly organized and professional individual who excels in client interaction and has a proven track record in the e-commerce industry. In this role you will be responsible for: Providing personalized support to our clients and ensuring their satisfaction. Utilizing Canva to create visually appealing presentations and marketing materials. Coordinating and managing client communications and schedules efficiently. Maintaining a high level of professionalism in all interactions. The ideal candidate will possess: Expert-level experience in personal assistance within the e-commerce industry. Proficiency in Canva for design and marketing purposes. Exceptional organizational skills and attention to detail. Strong communication abilities both written and verbal. This is a remote position that offers the flexibility to work from anywhere while delivering exemplary service to our clients. If you are a motivated individual with a commitment to excellence we encourage you to apply and become a part of our forward-thinking team.

Location: Remote Salary: MXN 21 400 + Bonuses Benefits: 10 days PTO Annual Appraisal Career Growth Opportunities Healthcare Benefits Schedule: U.S. Hours About the Role SmartScale360 is looking for a highly organized high-energy and proactive Bilingual Real Estate Executive Assistant to support a fast-paced luxury real estate business. This role requires fluency in English and Spanish with strong communication skills to support clients from diverse backgrounds including Spanish-speaking markets (e.g. Mexican Argentinian Colombian clients). You will manage calendars email communications contracts listings transactions and overall business operations. This is a high-intensity high-accountability and high-performance role suited for someone who is motivated detail-oriented and thrives in a fast-moving environment. Key Responsibilities Manage executive calendars scheduling appointments showings and daily priorities Handle email and communication management ensuring timely and professional responses Support end-to-end transaction coordination tasks including contracts disclosures timelines and compliance documentation (must have strong working knowledge) Write and prepare contracts pre-listing packets and listing agreements with clear professional language Coordinate listings MLS updates and heavy listing activities (including Palm Beach Island MLS exposure) Support business development efforts including generating leads bringing/signing listing agreements and assisting with client acquisition Maintain CRM systems lead tracking and database updates Coordinate with clients agents lenders title companies and other stakeholders Monitor transaction timelines and ensure all milestones are tracked and properly executed Support marketing coordination reports presentations and operational documentation Maintain structured SOPs and help streamline internal processes Ensure accuracy compliance and completeness of all real estate documents Tools & Systems CRM platforms (Go High Level required experience preferred; also Follow Up Boss Salesforce HubSpot KVCORE etc.) Transaction management tools (DocuSign AppFiles Dotloop SkySlope or similar legal/document systems) MLS platforms (including luxury and high-volume listing systems) Communication tools (Slack Zoom Google Workspace Microsoft Office) Project management tools (Asana Trello M hidden ClickUp) Ideal Candidate Fluent in English and Spanish (clear professional communication required) High-energy motivated and a true "go-getter" Strong customer service mindset with high-touch client experience Confident working in a fast-paced high-intensity environment Highly organized detail-oriented and accountable Able to adapt quickly to schedule changes and shifting priorities Proactive problem-solver who can work independently and take initiative Strong presentation and communication skills Receptive to feedback and focused on continuous improvement Comfortable working with legal financial and compliance-related documents Experience working with or supporting attorneys or legal professionals is a strong plus Able to generate business support listings and assist in closing deals Required Qualifications Minimum 2+ years experience as an Executive Assistant Real Estate Assistant Transaction Coordinator or similar role Experience supporting a luxury real estate broker or high-volume real estate team Proven experience in contract writing transaction coordination and listing management Strong CRM experience (Go High Level strongly preferred) Experience with MLS platforms and real estate documentation systems Excellent organizational and multitasking abilities Proficiency in Google Workspace or Microsoft Office Suite Bachelor's degree is required Reliable remote work setup with strong internet connection and backup options Access to a smartphone for communication and coordination task Nice to Have Experience in Palm Beach luxury real estate market Background working with legal professionals (e.g. law firm experience) Experience in lead generation or sales support roles Familiarity with AppFiles or similar document management systems Experience in high-end client service or concierge-level support Strong ability to help streamline SOPs and operational workflows Work-From-Home Requirements Device: Intel i5 processor + 8 GB RAM minimum Internet: At least 100 Mbps stable connection Backup device internet connection and power supply required Why Join SmartScale360? Join a supportive team grow your career and play a key role in ensuring patients receive the care they need. Apply now and help us make home care seamless for U.S. clients!

I'm Caroline Orem and I'm looking for a dedicated Customer Support professional to join my team. As our business grows we need someone passionate about helping customers and ensuring they have a fantastic experience with our services. What you'll do: Respond to customer inquiries promptly and professionally via email and chat. Assist customers with order tracking returns and product information. Resolve customer issues by coordinating with other team members as needed. Maintain detailed records of customer interactions and feedback. Proactively identify opportunities to improve our customer service processes. What we're looking for: Excellent communication skills and a friendly demeanor. Proven experience in customer support or service roles. Ability to problem-solve and think on your feet. Strong organizational skills and attention to detail. If you're passionate about helping people and eager to make a difference I'd love to hear from you!