Maintenance Coordinator for Rental Properties

About the Role We are looking for an experienced and highly organised Maintenance Coordinator to join our team. The ideal candidate will have a strong understanding of the UK rental property industry and experience coordinating maintenance works for residential properties. This role requires someone who can communicate professionally with tenants, landlords, contractors, and internal team members while ensuring that maintenance issues are handled efficiently, cost-effectively, and in line with UK property standards. Key Responsibilities Act as the main point of contact for maintenance-related issues across rental properties. Liaise with tenants, landlords, property managers, and contractors to arrange repairs and maintenance works. Coordinate contractor schedules and follow up to ensure jobs are completed on time. Obtain quotes, compare pricing, and seek approval where required. Track maintenance requests from initial report through to completion. Ensure all maintenance updates are properly recorded in the relevant systems. Monitor urgent repairs and ensure they are handled promptly. Support compliance-related maintenance where applicable, including gas safety, electrical safety, fire safety, damp and mould concerns, and general property standards. Maintain strong working relationships with reliable contractors and suppliers. Provide regular updates to management regarding ongoing and completed works. Requirements Previous experience in maintenance coordination, property management, lettings, or a similar role. Familiarity with the UK rental property industry is essential. Good understanding of common residential property maintenance issues. Knowledge of UK landlord and tenant expectations, property compliance, and repair obligations is preferred. Excellent communication and organisational skills. Ability to manage multiple tasks, contractors, and property issues at the same time. Strong attention to detail and ability to follow up consistently. Confident using email, spreadsheets, property management systems, and task-tracking tools. Ability to remain calm and professional when handling urgent or sensitive tenant concerns. Ideal Candidate The ideal candidate is proactive, reliable, and solutions-focused. You should be comfortable dealing with maintenance issues from start to finish and confident working with tenants, landlords, and contractors. Experience with UK rental properties, HMOs, serviced accommodation, or residential lettings would be a strong advantage. We look forward to hearing from you.