Remote Administrative Assistant - Field Service Scheduling & Customer Support (25-50 hrs/week)

Job title : Remote Administrative Assistant - Field Service Scheduling & Customer Support (25-50 hrs/week) Hourly Rate : $3.50 - $5.50 / hour (Based on experience) Hours : Part-time to Full-time (5 to 10 hours per day, Monday - Friday) About the Role : We are a growing local exterior property maintenance business looking for a reliable, sharp, and highly organized Virtual Assistant to manage our daily operations. You will be the primary engine behind our scheduling, estimate dispatching, and customer text communication. Daily Responsibilities : | Customer Communication : Monitor our QUO business line to reply to customer texts, answer pricing questions using our standard flat-rate sheets, and confirm job details. | Estimates & Scheduling : Process email service requests, create branded estimates inside Jobber, and formally schedule accepted jobs. | Calendar Management : Manually sync and update our master Google Spreadsheet calendar every time a job is booked or changed in Jobber so our field crew has live visibility. | Content Polish : Review, proofread, and schedule localized social media and web posts initially drafted by our AI tool (Soro). Required Qualifications : | Excellent written English skills with a friendly, professional tone for text communication. | Prior experience with field service management software (experience with Jobber is a huge plus). | Strong proficiency with Google Sheets and manual data entry (must be exceptionally detail-oriented to avoid scheduling mistakes). | Reliable, high-speed internet connection.