Phone Support Jobs

* :pointer-events-auto R6Vx5W_threadScrollVars scroll-mb- calc(var(--scroll-root-safe-area-inset-bottom 0px)+var(--thread-response-height)) scroll-mt- calc(var(--header-height)+min(200px max(70px 20svh))) dir= auto data-turn-id= request-WEB:bd236684-4eb3-4eb6-b300-fd44829f70e5-1 data-turn-id-container= request-WEB:bd236684-4eb3-4eb6-b300-fd44829f70e5-1 data-testid= conversation-turn-4 data-scroll-anchor= false data-turn= assistant > We are looking for a reliable and proactive Customer Support Virtual Assistant to join our growing USa and UK e-commerce business. We sell personalized gifts and custom products across multiple online platforms and are looking for someone who can provide exceptional customer service while helping us maintain fast response times and high customer satisfaction. Position Details Remote position Preferably full-time Work available 7 days per week Working hours can be arranged according to your own schedule Daily workload varies depending on order volume and customer inquiries Long-term opportunity for the right candidate Responsibilities Reply to customer messages across all our platforms Answer product personalization and shipping questions Assist customers with order updates and delivery inquiries Handle customer concerns professionally and efficiently Follow company guidelines and customer service procedures Communicate with production and management when required Monitor inboxes and ensure messages are answered promptly Help maintain excellent customer satisfaction ratings Escalate complex cases when necessary Requirements Excellent written English Previous customer service experience Strong attention to detail Friendly and professional communication skills Ability to work independently Highly organized and reliable Comfortable working across multiple platforms and systems Experience with Etsy Amazon Shopify eBay Not On The High Street or similar platforms is an advantage Ideal Candidate Enjoys helping customers Learns quickly Takes ownership of tasks Can manage workload independently Is looking for a long-term position rather than short-term freelance work To Apply Please send: A brief introduction about yourself Details of your customer service experience Platforms you have worked with Your availability and time zone What is your current occupation We are looking for someone who genuinely cares about customer experience and wants to become a valued long-term member of our team.

Join the dynamic team at DNS Construction as a Bilingual Appointment Setter . We are seeking a detail-oriented professional fluent in both Portuguese and English to manage incoming calls and schedule appointments with potential clients interested in our construction services. As a crucial link between our company and prospective clients you will ensure that every lead receives comprehensive information about our offerings and guide them through our well-defined script to set up appointments efficiently. Key Responsibilities: Answer incoming calls from potential clients interested in DNS Construction services. Provide detailed information about our construction services to generate interest. Schedule and confirm appointments for site visits and consultations. Guide clients through a pre-defined script to ensure a consistent and professional interaction. Qualifications: Proficient in both Portuguese and English with excellent communication skills in both languages. Mid-level experience in a similar role preferably in the construction industry. Strong organizational skills with a detail-oriented approach. Ability to work independently in a remote setting managing time effectively. Join us in delivering exceptional service to our clients while enjoying the flexibility of remote work. Apply now to become a part of our technical and detail-focused team at DNS Construction.

Are you a proactive and enthusiastic Virtual Assistant with a background in construction and medical industries? We are seeking a motivated professional who is eager to make a significant impact through effective lead generation and exceptional customer service. In this role you will be an integral part of our team tackling a variety of tasks that ensure smooth operations and customer satisfaction. We are looking for someone who thrives in a remote environment is highly organized and has a knack for connecting with clients. Key Responsibilities: Generate and nurture leads across the medical and construction sectors Deliver outstanding customer service to our clients Follow up diligently on leads to foster strong business relationships Manage appointments and bookings efficiently Coordinate and manage calendars to optimize schedules Required Skills & Tools: Proficiency with Google Workspace and CRM systems Mid-level experience in a similar role Strong communication and interpersonal skills Ability to work independently and meet deadlines Join us and bring your expertise and passion for success to a team that values growth and collaboration. If you're ready to take your career to the next level we want to hear from you!

We're not just hiring a Virtual Assistant - we're hiring a leader! Join our dynamic team as a Bilingual Administrative Assistant in the forklift service industry. We are seeking a detail-oriented professional fluent in both English and another Spanish to support our administrative operations. Your expertise will help streamline our communication and ensure the smooth processing of customer interactions and back end support. This is a stable long-term position with real growth potential into higher leadership roles. If you want a job where you're trusted respected and paid consistently - you'll want to apply. --- Work Schedule (Important) Full-Time: Minimum 40 hours per week * Salary-based (not hourly) * Must overlap with U.S. Eastern Time (8:00 AM - 5:00 PM EST) If you cannot commit to this schedule this role is not a fit. As an integral part of our team your key responsibilities will include: Answering phone calls from customers and addressing their inquiries with professionalism. Setting up customer information in our system to maintain accurate records. Preparing and sending estimates to provide clear and timely information to clients. Creating invoices using Quickbooks Online to ensure accurate billing. Handling approvals and ordering parts to support our service operations. To succeed in this role you should possess: Mid-level experience in an administrative role preferably within a technical or service-oriented industry. Proficiency in Quickbooks Online or similar accounting software for efficient financial processing. Strong organizational skills and attention to detail to manage multiple tasks effectively. Excellent communication abilities in both English and Spanish enhancing our customer service experience. Proficient in typing and Microsoft Office. This remote position offers the opportunity to work in a technically-driven environment where precision and customer satisfaction are paramount. If you are ready to contribute your skills to a fast-paced team apply today!

We are looking for a detail-oriented Virtual Assistant who already understands how home care agencies operate - someone who can hit the ground running and support our day-to-day administrative and operational needs with minimal hand-holding. Responsibilities: Support client intake onboarding and scheduling orientation Communicate with referral sources care managers and caregivers Assist with compliance tracking and caregiver call-out management Maintain accurate records in agency systems Draft correspondence outreach messages and administrative documents Support geographic expansion efforts into new markets Communicate progress and updates clearly Follow instructions meet deadlines and ask questions when needed Requirements: MUST HAVE PREVIOUS HOMECARE AGENCY EXPERIENCE ONLY CANDIDATES WITH HOMECARE EXPERIENCE WILL BE CONSIDERED Strong written English and communication skills Reliable internet connection Organized detail-oriented and proactive Able to work independently Familiarity with medicaid billing EVV or LME/MCO credentialing preferred Nice to have: Familiar with tools like Google Workspace Zoom & Teams Experience creating new SOP's SEO & website creation

Join our dynamic team as an Entry-Level Administrator in the education consultation industry where you will play a vital role in supporting international students seeking academic opportunities. We are looking for a detail-oriented individual who thrives in a fast-paced technical environment. As an administrator you will be responsible for ensuring smooth communication and efficient operations. Your daily tasks will include: Replying to messages and emails promptly to maintain excellent communication with students and educational partners. Answering phone calls and messages to provide top-notch customer service and address inquiries. Engaging in advertising efforts on social media platforms to enhance our presence and attract prospective students. Providing exceptional customer service to assist students through their application process. Managing student applications with a high degree of accuracy and attention to detail. While specific tools are not specified a strong ability to adapt to various software and platforms is essential. We are seeking candidates with excellent communication skills a proactive attitude and a passion for helping students succeed in their academic journeys. This is a remote entry-level position perfect for someone eager to start their career in the education consultation industry. If you are meticulous technically inclined and ready to make a difference we would love to hear from you!

Join our dynamic team as a Virtual Assistant specializing in lead generation cold calling and appointment setting within the merchant payment processing industry focusing on restaurants bars and retail sectors. We are seeking a mid-level professional who is detail-oriented and technically skilled to drive our business development efforts. In this role you will: Conduct comprehensive lead generation to identify potential clients in the target sectors. Execute strategic cold calling campaigns to engage prospects and introduce our services. Set and manage appointments for our sales team to close deals effectively. We are looking for candidates with: Proven experience in lead generation and cold calling. Strong communication and interpersonal skills. Ability to work independently and manage time efficiently. This remote position requires a self-starter with a keen eye for detail and a technical aptitude for navigating digital tools and platforms. If you are ready to make an impact in a fast-paced industry we would love to hear from you.

Are you ready to dive into a fast-paced goal-driven environment? Join our Limited Liability Company as a Virtual Executive Assistant and become an integral part of our team! We're seeking energetic individuals eager to grow and excel in a dynamic setting. This entry-level position is perfect for those who are organized proactive and ready to make an impact. A pply now at: zholdingsllconline at outlook dot com As a Virtual Executive Assistant you'll be at the heart of our operations ensuring smooth communication and efficient scheduling. Your day-to-day responsibilities include: Managing emails and phone calls to maintain seamless communication. Scheduling appointments and coordinating meetings. Providing exceptional customer support to enhance client satisfaction. Responding promptly and effectively to inquiries to uphold our service standards. To succeed in this role you will need: Ability to work independently and as part of a team Strong organizational skills to handle multiple responsibilities effectively. Excellent communication abilities to interact professionally with clients and team members. A proactive attitude and a willingness to learn and adapt quickly. Embrace the opportunity to work remotely while contributing to a vibrant and driven team. If you're ready to jump into a role that challenges and rewards your dedication apply now at: zholdingsllconline at outlook dot com

Join our dynamic team as an Entry-Level Virtual Assistant . We are seeking a detail-oriented individual to provide comprehensive customer and administrative support ensuring smooth and effective communication with our clients. Apply to: zrconsultingincflorida at outlook dot com As a Virtual Assistant you will be responsible for: Delivering exceptional customer service via email and phone addressing client inquiries promptly and professionally. Answering phone calls taking detailed messages and managing incoming call requests efficiently. Supporting various administrative tasks to maintain organized and effective operations. To succeed in this role you should have: Able to manage communication and documentation tasks effectively. Strong communication skills to interact with clients and team members. An ability to multitask and prioritize tasks in a remote work environment. This is an excellent opportunity for an entry-level professional to gain valuable experience in a supportive and technical work environment. If you're ready to contribute to our commitment to excellence apply to - Apply to: zrconsultingincflorida at outlook dot com

We aren't looking for a typical Virtual Assistant; we are looking for the right- partner to help manage and grow a diverse group of clients (Roofing Mortgages Property Management and more). If you love systems and solving puzzles this is for you. What You'll Be Doing: Systems Enthusiast: Help us manage our transition to Odoo . You don't need to be a developer but you should love learning how to make software work for you. AI Collaborator: Work alongside our AI tools and Marketing Agents to ensure our workflows are seamless. The Voice of the Company: Handle phone calls (Mortgage/Roofing) with a professional friendly and helpful attitude. Problem Solver: Help manage SOPs across our different business pillars to ensure nothing falls through the cracks. What We're Looking For: Location: REMOTE .Based in Kenya is preferred. Reliability: Since we are remote you must have a high-speed internet connection and a power backup (UPS/Inverter) to stay connected. Communication: Clear Neutral English and a can-do spirit. Tech Comfort: You enjoy using tools like Odoo Google Workspace and AI to make work easier. Why Join Us? Base Salary: $200 - $300 USD / month. Performance Bonuses: We believe in sharing success. You'll earn $10 per closed deal and $20 per processed loan . Growth: Our goal is for you to earn $400 - $900+ USD as you help us scale. Perks: 13th-month salary paid time off and premium streaming service subscriptions.