Shopify Jobs

Are you looking to kickstart your career in the dynamic world of e-commerce? Join our team as a Support & Ops Coordinator and become an essential part of our operations. We're seeking an enthusiastic individual who thrives in a fast-paced environment and has a knack for problem-solving. As an entry-level coordinator you'll be the go-to person for resolving order issues and ensuring seamless operations. Your daily tasks will include: Fixing blocked or problematic orders in Shopify and our order management system (OMS) such as incorrect addresses or missing phone numbers. Communicating with our 3PL warehouse in Shanghai using Lark to address order issues and manage inbound shipments. Troubleshooting and resolving backend issues in the OMS to keep everything running smoothly. You'll work with a variety of tools including Shopify Google Sheets Lark and Chinese 3PL/OMS systems like Mabang or ECCANG as well as platforms like 1688 and Alibaba . We're looking for someone who: Has a keen eye for detail and enjoys solving problems. Can communicate effectively and build strong relationships with our partners in Shanghai. Is eager to learn and grow within the e-commerce industry. If you're ready to dive into the world of e-commerce and make an impact from day one we'd love to hear from you. Apply today and join our friendly innovative team!

Join our dynamic team as a Virtual Assistant where your precision and technical skills will drive the success of our e-commerce and administrative operations. We are seeking a mid-level professional who is adept at managing a variety of tasks with reliability and efficiency. As a Virtual Assistant you will play a critical role in ensuring smooth day-to-day operations. Your responsibilities will include: Data Entry : Accurately input and manage data across various platforms. Email Management : Organize and prioritize communications to maintain seamless correspondence. Online Research : Conduct detailed research to support business decisions. File Organization : Maintain and organize digital files to ensure easy access and retrieval. E-commerce Support : Assist with Shopify store management product listings and customer inquiries. To excel in this role you should be proficient in the following tools: Microsoft Office (Word Excel) Google Workspace (Docs Sheets Drive) Canva for creating visual content Shopify for e-commerce operations Trello for project management Zoom for virtual meetings If you are a detail-oriented professional with a knack for technical tasks and a passion for supporting business growth we encourage you to apply. This remote role offers the flexibility to work from anywhere while contributing to a thriving online retail environment.

Join our dynamic SaaS company as a Remote Customer Service Specialist where your expertise in handling customer interactions will be rewarded with competitive pay and growth opportunities. We are looking for dedicated professionals who excel in communication and reliability. As a key member of our customer service team you will play a critical role in ensuring client satisfaction by addressing inquiries and providing timely resolutions. Your responsibilities will include: Replying to customer tickets with precision and empathy. Handling and forwarding calls and emails to the appropriate departments. We seek a mid-level professional who demonstrates: Exceptional communication and interpersonal skills. Proven experience in customer service within the SaaS industry. Strong organizational skills and attention to detail. Ability to work independently and manage time effectively. This is a remote position offering you the flexibility to work from the comfort of your home while being a part of a supportive and innovative team. If you are a proactive problem-solver ready to advance your career we would love to hear from you.

Join our fast-paced e-commerce team as a TikTok Customer Engagement Specialist and immerse yourself in the hustle of the digital marketplace! We are seeking an energetic and creative individual ready to interact with our customers on TikTok providing top-notch service and engagement. As part of our dynamic team your primary responsibility will be to reply to customer inquiries and comments on TikTok ensuring a positive and engaging experience. You'll need to think quickly respond promptly and always keep the brand's voice and customer satisfaction in mind. Key Responsibilities: Engage with customers on TikTok by responding to comments and messages. Maintain the brand's tone and voice while fostering a positive community. Collaborate with the team to create engaging content ideas based on customer interactions. Utilize QuickBooks to manage customer transactions and records effectively. Skills and Qualifications: Entry-level experience with a passion for social media and customer service. Familiarity with TikTok and current digital trends. Basic knowledge of QuickBooks is a plus. Excellent communication skills and a knack for quick thinking. If you're ready to jump into a fast-paced environment where creativity meets customer service apply now and become a part of our innovative e-commerce journey!

JOB OPPORTUNITY VIRTUAL EXECUTIVE ASSISTANT | SALES | MARKETING | SOCIAL MEDIA & CRM COORDINATOR NATURAL NUTRITION PLUS™ Premium Australian Wellness & Nutrition Brand We are seeking a highly organised proactive reliable and commercially minded Virtual Executive Assistant to become an important part of our growing business. This is not a basic data-entry or general VA position . We are looking for someone who can work across Executive Assistance HubSpot CRM Sales Lead Generation Marketing Social Media E-commerce Customer Service and Business Development . The successful candidate will become a key day-to-day support person for the business and will help ensure that leads are followed up customers are supported content is published opportunities are tracked and important tasks do not fall through the cracks. THE ROLE Position: Virtual Executive Assistant | Sales | Marketing | Social Media & CRM Coordinator Initial Hours: 15 hours per week 3 hours per day × 5 days per week The role may increase to 20-25+ hours per week as the business grows and performance is demonstrated. Work Arrangement: Remote / Virtual Preferred Location: Philippines or other suitable offshore location Employment: Independent Contractor / Virtual Assistant Starting Arrangement: Paid trial period followed by ongoing part-time work for the right person. YOUR MISSION Your mission is to help keep the business organised active and moving forward. You will work closely with the business owner and help manage the daily flow of: LEADS → CRM → FOLLOW-UP → SALES → CUSTOMERS → MARKETING → GROWTH You will be expected to take initiative rather than waiting for instructions for every small task. 1. EXECUTIVE ASSISTANT / SECRETARIAL SUPPORT Provide day-to-day administrative and executive support to the business owner. Responsibilities: Manage and organise emails Monitor incoming enquiries Organise calendar and appointments Schedule meetings Prepare meeting information Take meeting notes when required Maintain task lists Follow up outstanding tasks Research information requested by the owner Prepare documents and spreadsheets Organise digital files Maintain business records Help coordinate suppliers contractors and service providers Assist with event administration Remind the owner about important deadlines and follow-ups Keep a clear list of outstanding matters Key expectation: Do not allow important tasks enquiries or opportunities to be forgotten. 2. HUBSPOT CRM MANAGEMENT HubSpot will be an important part of your daily work. Responsibilities: Add new contacts and leads Maintain accurate customer information Update contact records Categorise and organise leads Manage sales pipeline stages Create follow-up tasks Record customer interactions Record sales activity Monitor outstanding follow-ups Keep CRM information accurate and organised Identify leads that require attention Prepare basic weekly CRM reports Help maintain a clean and useful CRM database Important: You must understand that HubSpot is not just a database . It is a tool for helping us manage: Leads → Follow-up → Sales Opportunities → Customers → Relationships 3. SALES & LEAD GENERATION You will assist with generating new business opportunities. Responsibilities: Research potential customers Research potential business partners Find potential retail stockists Find pharmacies and health stores Find gyms wellness businesses and suitable professional partners Research potential distributors Research potential affiliate partners Build prospect lists Contact prospects using approved communication Send approved sales emails Follow up prospects Track responses Book meetings or appointments Update HubSpot after every relevant interaction Identify promising sales opportunities Report potential opportunities to management Important: You are not expected to make major business decisions without approval . You will identify organise and develop opportunities and escalate important prospects to the owner. 4. AFFILIATE PROGRAM SUPPORT Assist with building and managing our affiliate network. Responsibilities: Research potential affiliate partners Identify suitable content creators and sales partners Contact prospective affiliates Explain the affiliate opportunity using approved information Maintain affiliate prospect lists Follow up interested affiliates Assist with onboarding Maintain affiliate records Track affiliate activity Communicate approved promotional information Report promising affiliate opportunities to management 5. SOCIAL MEDIA MANAGEMENT You will assist with maintaining an active and professional social-media presence. Platforms may include: Facebook Instagram LinkedIn TikTok YouTube Shorts Other appropriate platforms Responsibilities: Create basic social-media content Prepare captions Create Canva graphics Edit simple short-form videos Repurpose existing content Schedule posts Publish approved content Maintain a content calendar Monitor comments Monitor messages Identify potential customer enquiries Escalate important enquiries Monitor engagement Track content performance Prepare basic social-media reports Important: You do not need to personally produce professional commercial photography or high-end promotional videos. Professional content can be supplied by external photographers videographers and content creators. Your responsibility is to coordinate prepare publish manage and track the content. 6. MARKETING SUPPORT Assist with implementing approved marketing activities. Responsibilities: Help prepare marketing campaigns Maintain a marketing calendar Assist with email marketing Prepare newsletters using approved content Coordinate promotional campaigns Research competitors Research market opportunities Research potential promotional partners Assist with customer campaigns Track campaign results Maintain marketing records Report what is working and what is not You should be comfortable using AI tools such as ChatGPT to assist with research brainstorming drafting and productivity. 7. E-COMMERCE SUPPORT Assist with basic online-store administration. Responsibilities may include: Basic WooCommerce administration Product information updates Product listing assistance Checking online orders Monitoring customer enquiries Reporting order issues Assisting with basic website content updates Checking that promotional information is displayed correctly Coordinating website issues with the web developer Important: You are not expected to be a professional web developer. Technical website development will remain with the appropriate developer. 8. CUSTOMER SERVICE Help ensure customers receive professional and timely communication. Responsibilities: Monitor customer enquiries Respond to basic enquiries using approved information Follow up customer requests Record relevant interactions in HubSpot Escalate complaints or sensitive matters Follow up unresolved enquiries Maintain professional communication Help maintain a positive customer experience 9. CONTENT CREATOR COORDINATION You may work with external photographers videographers designers and content creators. Responsibilities: Coordinate content requests Provide approved briefs Track deadlines Collect completed content Organise content files Prepare content for publishing Schedule content Maintain the content library Follow up creators when deadlines are approaching You will help make sure that content actually gets used rather than simply being created and forgotten. 10. BUSINESS RESEARCH Research will be an important part of the role. You may be asked to research: Potential customers Retailers Pharmacies Health stores Gyms Wellness businesses Affiliates Distributors Business partners Marketing opportunities Competitors Industry developments Events Promotional opportunities Research must be presented clearly and accurately. 11. REPORTING You will provide a simple weekly report. Weekly report may include: CRM New leads Follow-ups completed Outstanding follow-ups New opportunities Sales Prospects contacted Responses received Meetings booked Sales opportunities Affiliate New prospects New contacts New affiliates Follow-up status Social Media Posts published Content created Engagement Enquiries generated Marketing Campaigns completed Email activity Results Executive Administration Tasks completed Outstanding tasks Important matters requiring owner attention 12. AI & TECHNOLOGY The successful candidate should be comfortable learning and using modern technology. Experience with the following is highly desirable: HubSpot ChatGPT Canva Google Workspace Microsoft Office WordPress WooCommerce Facebook Business tools Instagram LinkedIn Email marketing platforms Online scheduling tools Spreadsheet software You do not need to know every system. Ability and willingness to learn is extremely important. REQUIRED SKILLS The ideal candidate should have: Previous Virtual Assistant experience HubSpot CRM experience Sales or lead-generation experience Social-media experience Excellent written English Strong communication skills Excellent organisation Strong attention to detail Good computer skills Ability to research independently Ability to follow instructions Ability to prioritise Ability to meet deadlines Professional attitude Reliable internet connection Ability to work independently Strong follow-up skills Willingness to learn new systems HIGHLY DESIRABLE EXPERIENCE Preference will be given to candidates with experience in: E-commerce WooCommerce HubSpot Sales Lead generation Social-media management Email marketing Affiliate marketing Customer service Business development Executive assistance Health and wellness businesses Australian businesses PERSONAL QUALITIES WE WANT We are looking for someone who is: PROACTIVE You see something that needs doing and take action. ORGANISED You know what needs to happen today this week and next week. RELIABLE If you say something will be done it gets done. COMMERCIAL You understand that the purpose of the work is ultimately to help the business grow. CURIOUS You are willing to learn new systems and skills. RESOURCEFUL You know how to research and find solutions rather than immediately saying I don't know. PROFESSIONAL You communicate clearly and represent the business professionally. DETAIL-ORIENTED You notice errors before they become problems. DAILY WORKING PRINCIPLE Every day ask: 1. What new leads came in? 2. Who needs to be followed up? 3. What sales opportunities can we create? 4. What marketing needs to go out? 5. What social-media content needs to be published? 6. What does the owner need today? 7. What tasks are still outstanding? 8. What can I do today to help the business grow? PERFORMANCE EXPECTATIONS We are not looking for someone who simply completes a list of instructions. We want someone who can gradually become a trusted business support person . Performance will be measured by: Reliability Accuracy Follow-up completion Lead generation CRM accuracy Sales activity Social-media consistency Quality of communication Organisation Initiative Ability to meet deadlines Ability to identify opportunities Overall contribution to business growth HOURS Initial commitment: 15 hours per week 3 hours per day × 5 days The hours may increase as the business develops. The successful candidate must be able to maintain consistent working availability during agreed hours and communicate reliably with the Australian business owner. PAYMENT Compensation will be discussed based on: Experience HubSpot skills Sales ability Social-media skills Executive-assistance experience Overall capability We are looking for value reliability and capability not simply the cheapest hourly rate. A paid trial will be used before establishing an ongoing arrangement. PAID TRIAL The initial trial will allow us to assess: HubSpot skills Communication Organisation Sales ability Research ability Social-media skills Attention to detail Reliability Ability to follow instructions Initiative Candidates who perform well may be offered ongoing part-time work. APPLICATION REQUIREMENTS Please provide: 1. Your name and location 2. Your previous VA experience 3. Your HubSpot experience Tell us what you have actually done inside HubSpot. 4. Your sales/lead-generation experience 5. Your social-media experience Which platforms have you managed? 6. Your content-creation experience Tell us whether you can use Canva edit short videos and create social-media posts. 7. Your e-commerce experience Tell us whether you have worked with WooCommerce Shopify or another platform. 8. Your English communication level 9. Your hourly rate 10. Your available working hours 11. Your computer/internet setup 12. Examples of previous work Please provide relevant examples where available. IMPORTANT APPLICATION QUESTION Please answer this question: If you started working with us tomorrow and discovered that we had 50 new leads sitting in HubSpot with no follow-up what would you do first? We are interested in your thinking process initiative and organisation not just your technical skills. OUR IDEAL CANDIDATE We are looking for someone who wants more than a simple VA job. The right person can potentially grow into a long-term Business Operations & Growth Coordinator as the company expands. If you are organised commercially minded confident with technology good with people and enjoy helping a business grow we would like to hear from you. JOIN THE TEAM ADMINISTRATE | ORGANISE | CREATE | PROMOTE | FOLLOW UP | SELL | GROW NATURAL NUTRITION PLUS™ Premium Australian Wellness & Nutrition

We are hiring a Virtual Assistant to support our business with eCommerce Shopify and Customer Support. Responsibilities: Assist with daily tasks related to eCommerce Support Shopify tasks and follow processes accurately Handle Customer Support tasks with attention to detail Communicate progress and updates clearly Follow instructions meet deadlines and ask questions when needed Requirements: Previous experience with eCommerce and/or Shopify Strong written English and communication skills Reliable internet connection Organized detail-oriented and proactive Able to work independently and follow SOPs Nice to have: Experience working with international clients Familiar with tools like Google Workspace Slack Zoom Trello/Asana To apply please include: Your relevant experience Your availability and time zone Your top 2 skills related to this role

Join our vibrant beauty brand as a Social Media Content Strategist where your creativity meets fast-paced execution. We're looking for a mid-level professional who thrives in the hustle of the digital world ready to elevate our online presence through compelling content and seamless execution. In this role you'll be at the heart of our social media strategy responsible for planning scripting and editing engaging posts that resonate with our audience. Your keen eye for detail and creative flair will shine as you craft both static and video content that captures the essence of wellness. Key Responsibilities: Develop and implement a dynamic social media content calendar. Script and edit captivating posts for various platforms including static images and videos. Collaborate with the team to ensure content aligns with brand voice and goals. Manage administrative tasks related to social media activities such as reaching out to influencers. Tools & Skills Required: Proficiency in Canva CapCut Shopify and Meta for content creation and editing. Strong understanding of social media trends and strategies. Excellent communication and organizational skills. Ability to work independently and thrive in a fast-paced environment. If you're ready to bring your strategic mind and creative spirit to a role that challenges and inspires we want to hear from you. When applying please respond with how you would tackle the following task: Reach out to influencers within the beauty industry in the GCC region to offer them free product and an affiliate link. The goal is to give 50 products to micro-macro influencers pre-launch

Join our dynamic team as a TikTok Shop Growth & Creator Partnerships Virtual Assistant and drive the growth of our digital products in the evolving landscape of social commerce and e-commerce. We are looking for a detail-oriented professional who is passionate about digital marketing and adept at building relationships with creators across multiple platforms. In this role you will: Research and identify creators in the fields of career recruiting job-search personal finance and lifestyle across TikTok Instagram LinkedIn and YouTube. Initiate and negotiate outreach for collaboration affiliate or UGC opportunities and manage the follow-up process effectively. Utilize TikTok Shop Seller Center to find and invite creators coordinate sample requests and sustain active creator partnerships. Analyze trends in TikTok Shop monitor competing products and track creator video performance to recommend actions that enhance product visibility and sales. Maintain organized reports on creator interactions collaboration outcomes and sales performance. To be successful in this role you should have: Experience with TikTok Shop Seller Center TikTok Analytics and creator-discovery tools. Proficiency in Google Sheets Google Drive Canva and CapCut. Familiarity with Shopify Meta Business Suite and social media scheduling platforms is strongly preferred. Exceptional communication skills and a knack for building and maintaining professional relationships. If you are a strategic thinker with a technical edge and a passion for digital marketing and creator partnerships we want to hear from you!

Are you a Reddit enthusiast with a knack for engaging online communities? We are seeking a Mid-Level Virtual Assistant to join our team part-time focusing on enhancing our presence in the auto industry through strategic Reddit interactions. As a Virtual Assistant you will play a crucial role in identifying high-engagement Reddit threads and crafting thoughtful responses that naturally incorporate our brand name and relevant links to our website. Your efforts will directly contribute to increasing brand visibility and fostering a positive online reputation. Key Responsibilities: Identify and monitor Reddit threads with high engagement potential within the auto industry. Craft and post insightful responses that add value to discussions while subtly promoting our brand. Integrate brand mentions and links seamlessly into conversations. Track engagement metrics to assess the impact of your contributions. Required Skills and Experience: Proven experience as a Virtual Assistant or in a similar role preferably within the auto industry. Strong understanding of Reddit dynamics and community engagement strategies. Excellent written communication skills with a detail-oriented approach. Ability to work independently and manage time effectively in a remote setting. Join us in shaping the conversation about auto innovations and driving our brand's presence in the digital sphere! If you're passionate about cars and have a talent for online engagement we'd love to hear from you.

We are seeking a detail-oriented and technically skilled professional to join our team as an Amazon & Shopify Specialist. This mid-level role is ideal for someone with a passion for interiors and art who excels in setting up and managing online shops on both Amazon and Shopify platforms. Key Responsibilities: Establish and maintain an engaging Amazon store dedicated to our unique range of art products. Develop and optimize a Shopify website that reflects our brand's aesthetic and drives sales. Manage and execute daily Amazon advertising campaigns to enhance product visibility and boost sales. Utilize Canva for creating visually appealing content that aligns with our brand standards. Required Skills and Experience: Proven experience in setting up and managing Amazon and Shopify stores. Proficiency in Canva for content creation and design. Strong analytical skills to monitor and optimize advertising performance. Excellent attention to detail and a knack for technical problem-solving. Experience in the interiors or art industry is a plus. If you are a proactive individual with a keen eye for detail and a strong technical background we would love to hear from you. Join us in bringing our artistic vision to life online!