VIRTUAL EXECUTIVE ASSISTANT | SALES | MARKETING | SOCIAL MEDIA & CRM COORDINATOR

JOB OPPORTUNITY VIRTUAL EXECUTIVE ASSISTANT | SALES | MARKETING | SOCIAL MEDIA & CRM COORDINATOR NATURAL NUTRITION PLUS™ Premium Australian Wellness & Nutrition Brand We are seeking a highly organised, proactive, reliable and commercially minded Virtual Executive Assistant to become an important part of our growing business. This is not a basic data-entry or general VA position . We are looking for someone who can work across Executive Assistance, HubSpot CRM, Sales, Lead Generation, Marketing, Social Media, E-commerce, Customer Service and Business Development . The successful candidate will become a key day-to-day support person for the business and will help ensure that leads are followed up, customers are supported, content is published, opportunities are tracked and important tasks do not fall through the cracks. THE ROLE Position: Virtual Executive Assistant | Sales | Marketing | Social Media & CRM Coordinator Initial Hours: 15 hours per week 3 hours per day × 5 days per week The role may increase to 20-25+ hours per week as the business grows and performance is demonstrated. Work Arrangement: Remote / Virtual Preferred Location: Philippines or other suitable offshore location Employment: Independent Contractor / Virtual Assistant Starting Arrangement: Paid trial period , followed by ongoing part-time work for the right person. YOUR MISSION Your mission is to help keep the business organised, active and moving forward. You will work closely with the business owner and help manage the daily flow of: LEADS → CRM → FOLLOW-UP → SALES → CUSTOMERS → MARKETING → GROWTH You will be expected to take initiative rather than waiting for instructions for every small task. 1. EXECUTIVE ASSISTANT / SECRETARIAL SUPPORT Provide day-to-day administrative and executive support to the business owner. Responsibilities: Manage and organise emails Monitor incoming enquiries Organise calendar and appointments Schedule meetings Prepare meeting information Take meeting notes when required Maintain task lists Follow up outstanding tasks Research information requested by the owner Prepare documents and spreadsheets Organise digital files Maintain business records Help coordinate suppliers, contractors and service providers Assist with event administration Remind the owner about important deadlines and follow-ups Keep a clear list of outstanding matters Key expectation: Do not allow important tasks, enquiries or opportunities to be forgotten. 2. HUBSPOT CRM MANAGEMENT HubSpot will be an important part of your daily work. Responsibilities: Add new contacts and leads Maintain accurate customer information Update contact records Categorise and organise leads Manage sales pipeline stages Create follow-up tasks Record customer interactions Record sales activity Monitor outstanding follow-ups Keep CRM information accurate and organised Identify leads that require attention Prepare basic weekly CRM reports Help maintain a clean and useful CRM database Important: You must understand that HubSpot is not just a database . It is a tool for helping us manage: Leads → Follow-up → Sales Opportunities → Customers → Relationships 3. SALES & LEAD GENERATION You will assist with generating new business opportunities. Responsibilities: Research potential customers Research potential business partners Find potential retail stockists Find pharmacies and health stores Find gyms, wellness businesses and suitable professional partners Research potential distributors Research potential affiliate partners Build prospect lists Contact prospects using approved communication Send approved sales emails Follow up prospects Track responses Book meetings or appointments Update HubSpot after every relevant interaction Identify promising sales opportunities Report potential opportunities to management Important: You are not expected to make major business decisions without approval . You will identify, organise and develop opportunities and escalate important prospects to the owner. 4. AFFILIATE PROGRAM SUPPORT Assist with building and managing our affiliate network. Responsibilities: Research potential affiliate partners Identify suitable content creators and sales partners Contact prospective affiliates Explain the affiliate opportunity using approved information Maintain affiliate prospect lists Follow up interested affiliates Assist with onboarding Maintain affiliate records Track affiliate activity Communicate approved promotional information Report promising affiliate opportunities to management 5. SOCIAL MEDIA MANAGEMENT You will assist with maintaining an active and professional social-media presence. Platforms may include: Facebook Instagram LinkedIn TikTok YouTube Shorts Other appropriate platforms Responsibilities: Create basic social-media content Prepare captions Create Canva graphics Edit simple short-form videos Repurpose existing content Schedule posts Publish approved content Maintain a content calendar Monitor comments Monitor messages Identify potential customer enquiries Escalate important enquiries Monitor engagement Track content performance Prepare basic social-media reports Important: You do not need to personally produce professional commercial photography or high-end promotional videos. Professional content can be supplied by external photographers, videographers and content creators. Your responsibility is to coordinate, prepare, publish, manage and track the content. 6. MARKETING SUPPORT Assist with implementing approved marketing activities. Responsibilities: Help prepare marketing campaigns Maintain a marketing calendar Assist with email marketing Prepare newsletters using approved content Coordinate promotional campaigns Research competitors Research market opportunities Research potential promotional partners Assist with customer campaigns Track campaign results Maintain marketing records Report what is working and what is not You should be comfortable using AI tools such as ChatGPT to assist with research, brainstorming, drafting and productivity. 7. E-COMMERCE SUPPORT Assist with basic online-store administration. Responsibilities may include: Basic WooCommerce administration Product information updates Product listing assistance Checking online orders Monitoring customer enquiries Reporting order issues Assisting with basic website content updates Checking that promotional information is displayed correctly Coordinating website issues with the web developer Important: You are not expected to be a professional web developer. Technical website development will remain with the appropriate developer. 8. CUSTOMER SERVICE Help ensure customers receive professional and timely communication. Responsibilities: Monitor customer enquiries Respond to basic enquiries using approved information Follow up customer requests Record relevant interactions in HubSpot Escalate complaints or sensitive matters Follow up unresolved enquiries Maintain professional communication Help maintain a positive customer experience 9. CONTENT CREATOR COORDINATION You may work with external photographers, videographers, designers and content creators. Responsibilities: Coordinate content requests Provide approved briefs Track deadlines Collect completed content Organise content files Prepare content for publishing Schedule content Maintain the content library Follow up creators when deadlines are approaching You will help make sure that content actually gets used , rather than simply being created and forgotten. 10. BUSINESS RESEARCH Research will be an important part of the role. You may be asked to research: Potential customers Retailers Pharmacies Health stores Gyms Wellness businesses Affiliates Distributors Business partners Marketing opportunities Competitors Industry developments Events Promotional opportunities Research must be presented clearly and accurately. 11. REPORTING You will provide a simple weekly report. Weekly report may include: CRM New leads Follow-ups completed Outstanding follow-ups New opportunities Sales Prospects contacted Responses received Meetings booked Sales opportunities Affiliate New prospects New contacts New affiliates Follow-up status Social Media Posts published Content created Engagement Enquiries generated Marketing Campaigns completed Email activity Results Executive Administration Tasks completed Outstanding tasks Important matters requiring owner attention 12. AI & TECHNOLOGY The successful candidate should be comfortable learning and using modern technology. Experience with the following is highly desirable: HubSpot ChatGPT Canva Google Workspace Microsoft Office WordPress WooCommerce Facebook Business tools Instagram LinkedIn Email marketing platforms Online scheduling tools Spreadsheet software You do not need to know every system. Ability and willingness to learn is extremely important. REQUIRED SKILLS The ideal candidate should have: Previous Virtual Assistant experience HubSpot CRM experience Sales or lead-generation experience Social-media experience Excellent written English Strong communication skills Excellent organisation Strong attention to detail Good computer skills Ability to research independently Ability to follow instructions Ability to prioritise Ability to meet deadlines Professional attitude Reliable internet connection Ability to work independently Strong follow-up skills Willingness to learn new systems HIGHLY DESIRABLE EXPERIENCE Preference will be given to candidates with experience in: E-commerce WooCommerce HubSpot Sales Lead generation Social-media management Email marketing Affiliate marketing Customer service Business development Executive assistance Health and wellness businesses Australian businesses PERSONAL QUALITIES WE WANT We are looking for someone who is: PROACTIVE You see something that needs doing and take action. ORGANISED You know what needs to happen today, this week and next week. RELIABLE If you say something will be done, it gets done. COMMERCIAL You understand that the purpose of the work is ultimately to help the business grow. CURIOUS You are willing to learn new systems and skills. RESOURCEFUL You know how to research and find solutions rather than immediately saying, "I don't know." PROFESSIONAL You communicate clearly and represent the business professionally. DETAIL-ORIENTED You notice errors before they become problems. DAILY WORKING PRINCIPLE Every day, ask: 1. What new leads came in? 2. Who needs to be followed up? 3. What sales opportunities can we create? 4. What marketing needs to go out? 5. What social-media content needs to be published? 6. What does the owner need today? 7. What tasks are still outstanding? 8. What can I do today to help the business grow? PERFORMANCE EXPECTATIONS We are not looking for someone who simply completes a list of instructions. We want someone who can gradually become a trusted business support person . Performance will be measured by: Reliability Accuracy Follow-up completion Lead generation CRM accuracy Sales activity Social-media consistency Quality of communication Organisation Initiative Ability to meet deadlines Ability to identify opportunities Overall contribution to business growth HOURS Initial commitment: 15 hours per week 3 hours per day × 5 days The hours may increase as the business develops. The successful candidate must be able to maintain consistent working availability during agreed hours and communicate reliably with the Australian business owner. PAYMENT Compensation will be discussed based on: Experience HubSpot skills Sales ability Social-media skills Executive-assistance experience Overall capability We are looking for value, reliability and capability , not simply the cheapest hourly rate. A paid trial will be used before establishing an ongoing arrangement. PAID TRIAL The initial trial will allow us to assess: HubSpot skills Communication Organisation Sales ability Research ability Social-media skills Attention to detail Reliability Ability to follow instructions Initiative Candidates who perform well may be offered ongoing part-time work. APPLICATION REQUIREMENTS Please provide: 1. Your name and location 2. Your previous VA experience 3. Your HubSpot experience Tell us what you have actually done inside HubSpot. 4. Your sales/lead-generation experience 5. Your social-media experience Which platforms have you managed? 6. Your content-creation experience Tell us whether you can use Canva, edit short videos and create social-media posts. 7. Your e-commerce experience Tell us whether you have worked with WooCommerce, Shopify or another platform. 8. Your English communication level 9. Your hourly rate 10. Your available working hours 11. Your computer/internet setup 12. Examples of previous work Please provide relevant examples where available. IMPORTANT APPLICATION QUESTION Please answer this question: If you started working with us tomorrow and discovered that we had 50 new leads sitting in HubSpot with no follow-up, what would you do first? We are interested in your thinking process, initiative and organisation , not just your technical skills. OUR IDEAL CANDIDATE We are looking for someone who wants more than a simple VA job. The right person can potentially grow into a long-term Business Operations & Growth Coordinator as the company expands. If you are organised, commercially minded, confident with technology, good with people and enjoy helping a business grow, we would like to hear from you. JOIN THE TEAM ADMINISTRATE | ORGANISE | CREATE | PROMOTE | FOLLOW UP | SELL | GROW NATURAL NUTRITION PLUS™ Premium Australian Wellness & Nutrition