Client Success & Brand Marketing Lead - Local Service Businesses

CLIENT SUCCESS & BRAND MARKETING LEAD - LOCAL SERVICE BUSINESSES Remote | 20-40 hours/week depending on fit | Starting at $5 USD/hour plus defined commission | Paid practical trial | Growth path AI Front Desk Partners helps local service businesses capture more opportunities and turn them into booked jobs through marketing, websites, CRM follow-up, and AI-assisted reception. We need one client-facing owner who can understand each business and its brand, translate discovery into a clear brief, coordinate delivery, and improve lead generation with measurable marketing. You will work directly with business owners and our technical fulfillment lead. WHAT YOU WILL OWN | Lead scheduled client kickoff and intake calls; capture goals, services, service area, offers, brand voice, approved claims, assets, existing systems, access needs, and success measures. | Produce a concise brand.md/brand brief and implementation handoff for the technical teammate. Confirm the finished website, voice agent, forms, calendar, follow-up, and reporting reflect the approved brief. | Plan and produce brand-specific social content and ad concepts, including research in the Meta Ads Library and thoughtful use of AI/design tools. Keep each client's voice distinct; never invent proof or claims. | Personally manage or coordinate Google Ads and/or Meta campaigns within approved budgets, with tracking, creative testing, qualified-lead/booking reporting, and clear recommendations. Tell us which platform(s) you have actually owned. | Keep clients informed, document decisions, flag blockers early, and coordinate with the technical fulfillment lead. The technical lead owns builds, integrations, and releases; you own client understanding, brand fit, and marketing outcomes. WHAT MATTERS MOST | Excellent spoken and written English is required. You must confidently lead unscripted calls with U.S. business owners, understand questions and details accurately, ask useful follow-up questions, explain marketing in plain language, and write clear, professional client updates. We assess understandable speech, listening, accuracy, and judgment through the same practical interview for every candidate. | Hands-on ownership of at least one paid-ad platform (Google Ads or Meta Ads), with specific examples of budget, dates, your actions, and qualified leads/bookings or sales. Both platforms are a plus; honest gaps are welcome. | Brand strategy, conversion copy, social creative, and practical local-business marketing judgment. | Comfortable with CRM/reporting and collaborating with a technical teammate. GoHighLevel and home-services experience are pluses, not prerequisites. | Reliable U.S. Central Time overlap for scheduled weekday client calls. Full-time is preferred, but strong candidates available 20+ dependable hours/week will be considered. Weekend availability is a plus, not a requirement. PAY AND PROCESS | Proposed starting base: $5 USD/hour plus commission under written, agreed rules. The paid practical trial and any rate/commission milestones will be agreed before work starts. Additional earnings and raises are performance-dependent, not guaranteed. | Selection includes a brief live English conversation, a fictional client-intake role-play, and a short written recap during the interview. We will also discuss existing/redacted campaign examples and your exact contribution. Any new practical project is part of an agreed paid trial. | As client volume grows, there is room to expand responsibility, hours, and leadership based on demonstrated results and mutual fit. TO APPLY, ANSWER BRIEFLY 1. Which Google or Meta campaigns did you personally manage? Give one existing example per platform you know: spend, dates, qualified leads/bookings or sales, what you changed, and your exact role. State any gaps plainly. 2. Describe a client kickoff or brand-brief you personally led. What did you capture, and how did it change the work delivered? 3. Link an existing/redacted ad or content example and explain how you adapted it to that client's brand. An existing voice/video introduction is welcome if you have one; otherwise we will assess spoken English on a short live call. 4. What are your current commitments, dependable weekly hours, and U.S. Central Time overlap? Could you attend scheduled weekday client calls? 5. Are you open to the proposed $5/hour base plus written commission structure and a paid practical trial? If so, share two possible interview times with your time zone.