Customer Service Representative Jobs

Join our dynamic team as a Sales Development Representative (SDR) and Customer Service Rep (CSR) in the Home Services industry. We are seeking a motivated professional with a keen interest in driving sales growth and connecting potential customers with our top-tier services. As an SDR and CSR you will play a crucial role in our sales process by: Calling leads. Following up with leads Qualifying prospects Sending emails and texts Updating CRM Booking appointments Following up on unsold estimates Engaging in basic outbound prospecting Dispatching Technicians Answering customer calls messages emails and schedule jobs according to the customer's needs. Assign and direct electricians to appropriate customer locations and monitor their route and status to coordinate and prioritize their schedules. Handle escalated customer issues that cannot be resolved by a Customer Service Representative. We are looking for a professional with a proven track record in sales development and customer service. The ideal candidate will possess excellent communication skills a proactive approach and the ability to work independently in a remote setting. Embrace the opportunity to be part of a corporate yet forward-thinking atmosphere where your contributions are valued and your career can thrive. If you are ready to make a significant impact in the Home Services industry we would love to hear from you.

💬 WE'RE HIRING: CUSTOMER SUPPORT REPRESENTATIVE 🌐 Remote | Full-Time Are you a people person who enjoys helping others and solving problems? We're looking for Customer Support Representatives to join our remote team! No previous experience? That's okay! Training will be provided - we're more interested in your communication skills attitude and willingness to learn 🛠️ What You'll Be Doing: Assist customers with their questions concerns and requests Provide friendly and helpful support Handle multiple conversations while keeping things organized Work with the team to achieve daily support goals 🔎 What We're Looking For: Must be based in the Philippines Good written English and communication skills Friendly patient and professional attitude Ability to handle multiple inquiries efficiently Reliable internet connection and your own computer/laptop Customer service experience is a bonus but not required Willingness to work flexible schedules including evenings and weekends 🎁 What You'll Get: 🏠 100% remote work setup 📚 Paid training 🤝 Friendly and supportive team 📈 Opportunities for career growth 💰 Competitive compensation 📩 Interested? Apply now - no experience necessary we'll train you.

Join our dynamic team as a Bilingual B2B Sales Appointment Setter where you'll leverage your English and Spanish fluency to drive sales in the US market. Specializing in the SaaS and CRM sector you'll focus on the yachting and marine industry connecting with yacht brokers dealers and marine businesses to open doors for our closing team. As an integral part of our sales force your primary role will be to initiate contact with prospective clients through cold calling expertly qualifying them and securing demo appointments. Your daily responsibilities will include: Engaging with US-based yacht brokers and marine businesses using provided contact lists. Qualifying leads and scheduling demo appointments for our sales closers. Logging all interactions notes and outcomes meticulously in the CRM. Following up with warm leads via phone and email to nurture relationships. Ensuring the prospect list remains accurate and up-to-date daily. To succeed in this role you'll need to have a solid understanding of CRM tools like Zoho as well as proficiency with Google Workspace Slack and dialer/VoIP software. We are looking for a mid-level professional who can bring a corporate and professional tone to all communications. If you are a proactive communicator with a knack for building rapport and are excited about the opportunity to work remotely in a fast-paced environment we invite you to apply and help us navigate the waves of the marine industry.

Join our fast-paced team as a Customer & Technical Support Specialist in the thriving solar domestic industry. We are looking for an expert who thrives in a hustle environment ready to tackle challenges and deliver outstanding service. In this role you will be the heartbeat of our customer service operations handling a variety of tasks that keep our systems running smoothly and our customers satisfied. Key Responsibilities: Efficiently manage and resolve technical issues by issuing and tracking tickets. Engage directly with customers through calls to understand and solve their concerns. Book and coordinate service appointments with precision. Oversee and streamline workflow processes to ensure maximum efficiency. Tools & Skills: Proficient in using Zoho CRM to manage customer interactions and data. Expert communication skills to effectively liaise with customers and team members. Strong problem-solving abilities to quickly address and resolve technical issues. Ability to thrive in a fast-paced dynamic environment with a focus on results. If you are ready to bring your expertise to a role where no two days are the same and your contributions make a tangible impact we want to hear from you. Apply now to be part of a team that's leading the charge in the solar industry!

Are you ready to kickstart your career in customer service and sales? Join our dynamic team as a Customer Service Representative and be the friendly voice that our clients trust. This entry-level role offers an exciting opportunity to develop your skills in a supportive remote environment. In this role you will: Make calls and close deals: Reach out to potential clients engage them with your friendly demeanor and guide them through the sales process. Follow up efficiently: Maintain relationships with clients by providing timely updates and ensuring their needs are met. We're looking for someone who is: Friendly and approachable: You enjoy talking to people and can easily build rapport. Self-motivated: You have the drive to meet and exceed targets. Organized: You can manage multiple tasks and follow up effectively. While specific tools aren't required being comfortable with technology and quick to learn new systems will set you up for success. Join us and grow your career with a company that values your enthusiasm and dedication. Apply today and become a part of our vibrant remote team!

Are you a chatty expert with a knack for delivering top-notch customer experiences? We're on the lookout for a Live Chat Specialist to join our dynamic e-commerce team! You'll be the digital face of our brand engaging with customers through live chat and messaging platforms to ensure their shopping journey is smooth and delightful. Main Responsibilities: Communicate with customers through live chat and messaging platforms Respond to customer messages quickly and professionally Build positive relationships and maintain engaging conversations Understand customer needs and provide relevant information or assistance Follow up with customers when necessary and maintain ongoing conversations Keep accurate records and update customer information when required Resolve basic customer questions concerns and issues Escalate complex or sensitive issues to the appropriate team Follow company guidelines communication standards and procedures Work toward performance targets such as response time customer satisfaction and conversion rates Handle customer information professionally and maintain confidentiality Continuously improve communication skills based on feedback and performance reviews What You'll Need: Typing speed of 50+ WPM Internet speed of 100+ Mbps English level B2 or higher At least 1 year of chatting/customer service experience Reliable computer and professional working environment Motivated consistent and able to work independently If you're ready to bring your expertise and friendly demeanor to a fast-paced e-commerce environment we'd love to hear from you! Join us and help create memorable online shopping experiences for our customers.

Are you ready to dive into the dynamic world of social media and influencer management? Join us as a Personal Assistant and become the backbone of an exciting influencer's daily operations. We are seeking an enthusiastic entry-level professional to provide seamless support and keep the momentum going! As a Personal Assistant you'll play a crucial role in ensuring our influencer's day runs smoothly and efficiently. Your responsibilities will include: -google calendar: making goals realistic with the time alotted. help track the amount of time they take per task better. -deal with personal texts -instacart groceries -set reminders for motivation for their work and daily routine -travel coordinator: Vetting transit routes booking flights/lodging comparing transit passes and pulling together simple itineraries for trips or weekend getaways or dates including parking. -making calls from google calendar. eg: hair dresser doctor dates research (dinner reservations or activities) etc. -budgeting (optional) business: -goal tracking and prioritzation (can be altered with your research) with work spreadsheet -figuring out what kind of pedals (effects) are used in each potential cover song (optional) -metricool crossposting hashtags trending scheduling posts. -if any non cover posts: minimal editing skills -Willing to accept messages at all hours for work related requests. No need to respond until work starts. Can mute. -make lists of what to pack for a trip

We are looking for an experienced Guest Support Specialist to join our rental property management team. This role is ideal for someone who has previous experience handling guest communication for short-term rentals serviced accommodation Airbnb B hidden VRBO or similar platforms. Key Responsibilities: Responding to daily guest queries in a professional and friendly manner either through chat or calls Supporting current guests before during and after their stay Creating booking quotations for new enquiries Responding to booking enquiries and helping convert leads into confirmed bookings Handling guest concerns issues and requests efficiently Coordinating with the operations housekeeping and maintenance teams when needed Responding to guest reviews across booking platforms Keeping guest communication organised and up to date Requirements: Previous experience in guest support short-term rentals serviced accommodation or property management Strong written and verbal English communication skills Confident in responding to guests through both chat and phone calls Ability to stay calm and professional when handling guest issues Good attention to detail Organised reliable and responsive Experience with platforms such as Airbnb B hidden VRBO Hostaway or similar systems is preferred Ideal Candidate: You should be friendly proactive and confident in communicating with guests through chat or calls. We need someone who understands the importance of excellent guest experience and can help ensure our guests feel supported throughout their stay. To Apply: Please send your CV and a short message about your relevant experience.

We are hiring a Virtual Assistant to support our business with Customer Service Customer Support and Email Handling. Responsibilities: Assist with daily tasks related to Customer Service Support Customer Support tasks and follow processes accurately Handle Email Handling tasks with attention to detail Communicate progress and updates clearly Follow instructions meet deadlines and ask questions when needed Requirements: Previous experience with Customer Service and/or Customer Support Strong written English and communication skills Reliable internet connection Organized detail-oriented and proactive Able to work independently and follow SOPs Nice to have: Experience working with international clients Familiar with tools like Google Workspace Slack Zoom Trello/Asana To apply please include: Your relevant experience Your availability and time zone Your top 2 skills related to this role

Ubicación: Remoto (Disponibilidad imprescindible en franja horaria de Madrid España / CET-CEST) Idioma: Español (Nativo o C1/C2) Modalidad: Jornada completa Descripción del Puesto Buscamos una persona proactiva estructurada y con excelente capacidad de resolución de problemas para integrarse como Coordinador/a de Operaciones y Soporte a Equipos de Carpintería . En esta posición serás el nexo fundamental entre nuestros clientes proveedores y los equipos de instaladores en campo. Garantizarás el flujo constante de información la resolución inmediata de incidencias diarias y la optimización de los procesos operativos. Este rol cuenta con un plan claro de desarrollo profesional dentro de la empresa evolucionando progresivamente hacia la gestión integral de proyectos elaboración de presupuestos y liderazgo de equipos. Responsabilidades Principales (Fase Inicial) Coordinación y Soporte Operativo: Dar soporte diario a los equipos de carpintería y montadores en obra facilitando documentación especificaciones técnicas y solución de dudas. Gestión de Interlocutores: Mantener comunicación fluida con clientes para coordinar fechas de entrega/instalación y canalizar sus requerimientos con proveedores e instaladores. Resolución de Incidencias: Identificar gestionar y resolver imprevistos logísticos faltantes de material o desviaciones en el montaje de forma rápida y eficaz. Gestión Digital de Procesos: Mantener actualizado el historial de proyectos y el pipeline de trabajo en el CRM y herramientas colaborativas de la empresa. Proyección y Desarrollo Futuro Buscamos un perfil con visión de crecimiento que a medio plazo asuma las siguientes funciones: Gestión de Proyectos End-to-End : Liderar proyectos de carpintería desde la fase de captación o asignación hasta la entrega final al cliente. Elaboración de Presupuestos: Cálculo de costes cotización de materiales y confección de propuestas comerciales. Liderazgo de Equipos Internos: Supervisión directa del personal de operaciones asignación de cargas de trabajo y optimización de rendimiento. Requisitos del Perfil Requisitos Técnicos y de Experiencia Experiencia previa en soporte operativo coordinación logística gestión de clientes o puestos similares (se valorará positivamente la experiencia previa en el sector de la carpintería reformas diseño de interiores o construcción). Dominio fluido de Google Workspace (Google Drive Gmail Docs Sheets Calendar). Manejo habitual de herramientas de CRM Microsoft. Disponibilidad para trabajar alineado al horario comercial de Madrid (España) . Competencias Personales Alta capacidad organizativa: Capacidad para priorizar tareas y gestionar múltiples frentes abiertos de manera simultánea. Orientación a la resolución de problemas: Actitud pragmática y resolutiva ante imprevistos técnicos o logísticos. Habilidades de comunicación: Claridad empatía y asertividad tanto por escrito como vía telefónica/videollamada. Lo Que Ofrecemos Trabajo 100% remoto con flexibilidad de ubicación. Incorporación a un equipo dinámico y en constante crecimiento. Plan de carrera y desarrollo profesional a corto y medio plazo. Formación continua en los sistemas y procesos de la empresa.