Estimates Jobs

Job title : Remote Administrative Assistant - Field Service Scheduling & Customer Support (25-50 hrs/week) Hourly Rate : $3.50 - $5.50 / hour (Based on experience) Hours : Part-time to Full-time (5 to 10 hours per day Monday - Friday) About the Role : We are a growing local exterior property maintenance business looking for a reliable sharp and highly organized Virtual Assistant to manage our daily operations. You will be the primary engine behind our scheduling estimate dispatching and customer text communication. Daily Responsibilities : | Customer Communication : Monitor our QUO business line to reply to customer texts answer pricing questions using our standard flat-rate sheets and confirm job details. | Estimates & Scheduling : Process email service requests create branded estimates inside Jobber and formally schedule accepted jobs. | Calendar Management : Manually sync and update our master Google Spreadsheet calendar every time a job is booked or changed in Jobber so our field crew has live visibility. | Content Polish : Review proofread and schedule localized social media and web posts initially drafted by our AI tool (Soro). Required Qualifications : | Excellent written English skills with a friendly professional tone for text communication. | Prior experience with field service management software (experience with Jobber is a huge plus). | Strong proficiency with Google Sheets and manual data entry (must be exceptionally detail-oriented to avoid scheduling mistakes). | Reliable high-speed internet connection.

Company: Air Force HVAC Inc. - Deerfield Beach FL Pay: Competitive hourly rate based on experience plus a spiff on every bid you win Schedule: Full-time Monday-Friday US Eastern Time business hours About the role You'll price commercial mechanical work for Air Force HVAC - South Florida first plus the other US markets we work in (Texas Louisiana and new territories as we grow). That means the same scope gets priced differently for Miami humidity than for West Texas heat and you'll need to learn each market's code and permitting rules fast. We want someone who understands the engineering behind the equipment not just the price list: an HVAC design or engineering background is a big plus. What you'll quote | Chillers and chilled-water systems air handlers hydronic piping and pumps | VRF / VRV systems | Rooftop units (RTUs) new and replacement | Split systems mini splits and ductless | Ductwork insulation exhaust and makeup air controls and the mechanical side of tenant improvements and retrofits What you'll do | Take off and price full mechanical scopes from plans specs (Div 23) schedules and site photos | Build clean estimates in Excel and/or estimating software (Trimble AutoBid FastDUCT/FastPIPE QuoteSoft or similar) | Get equipment pricing from manufacturer reps and distributors; get and level subcontractor quotes | Write clear proposals: scope inclusions exclusions clarifications and alternates; fill out GC bid forms and schedules of values | Value-engineer when it helps us win - VRF vs. split replace vs. retrofit equipment swaps | Run load calcs and equipment selections when the drawings are thin or the job is design-build | Apply the right code for each market: Florida Building Code (Mechanical and Energy) IMC/IECC adoptions in Texas and Louisiana DOE efficiency minimums A2L refrigerant rules local permitting | Keep the bid log current hit every bid date and hand won jobs to ops with a buyout list and budget | Weekly report: bids out hit rate margin Who you are | 3+ years estimating commercial mechanical / HVAC work; a mechanical engineering degree or HVAC design experience strongly preferred | Hands-on knowledge of chillers AHUs VRF RTUs splits ductwork and piping - you know what it takes to install not just what it costs | Read mechanical drawings specs equipment schedules and sequences of operation without help | Comfortable with US units US codes and US pricing or able to get there quickly | Fluent written and spoken English - clear enough to talk a GC through your bid on the phone | Strong in Excel; Bluebeam or similar for takeoff; estimating and load-calc software a plus | Reliable internet quiet workspace US Eastern hours Tools Excel Bluebeam Google Workspace estimating software (we'll set you up) Housecall Pro for handoff Why join Competitive pay plus a spiff on every bid you win. Steady bid volume across multiple markets with a growing company - your estimates go straight to the owner and the ops team not into a queue. About us Air Force HVAC has proudly served South Florida for over 10 years delivering trusted air conditioning and HVAC solutions across Broward Miami-Dade and Palm Beach counties. Our slogan says it all: "Your Home Our Mission." We're committed to exceeding expectations with reliable service quality work and a team that truly cares. To apply Send your resume one example of a commercial HVAC estimate you built (redacted is fine) and a short note on the biggest project you've priced and what equipment it had. English only.

Job Opening: Full-Time Virtual Assistant - Customer Support & Lead Management Position: Customer Support & Lead Management Virtual Assistant Job Type: Full-Time Remote Working Hours: 40 hours per week / 160 hours per month Schedule: US Pacific Time business hours Monthly Salary: $900 USD Start Date: As soon as possible Job Overview We are looking for a reliable organized and proactive Virtual Assistant to support the daily operations of a US-based service business. The ideal candidate has strong English communication skills experience handling customer inquiries through phone and email and the ability to manage leads follow up on estimates and coordinate appointments. This is a customer-facing position that requires someone who is comfortable making and receiving calls communicating professionally with potential and existing customers and keeping accurate records of all interactions. We are looking for someone who can take ownership of their responsibilities follow established processes and ensure that no customer inquiry or potential business opportunity is overlooked. Key Responsibilities 1. Email and Inbox Management - Monitor and manage incoming customer emails throughout the assigned shift. - Respond professionally to general inquiries using approved information and guidelines. - Organize prioritize and flag important messages requiring immediate attention. - Follow up on unanswered emails and pending customer requests. - Escalate concerns or inquiries that require management approval. 2. Phone and Customer Communication - Answer incoming customer calls professionally. - Make outbound calls to prospective and existing customers when needed. - Respond to questions about services scheduling and general business inquiries. - Take accurate messages and document important call details. - Escalate complex customer concerns to the appropriate team member. - Maintain a friendly confident and professional tone during every interaction. 3. Lead Management and Qualification - Respond promptly to new leads received through email phone or other designated channels. - Contact prospective customers to gather information about their service needs. - Qualify leads based on established criteria. - Maintain accurate lead records and update customer information in the company's CRM or tracking system. - Track lead status and ensure timely follow-ups. - Identify leads requiring additional attention or management involvement. 4. Estimate and Quote Follow-Ups - Follow up with prospective customers who have received estimates or quotes. - Check whether customers have questions or need additional information. - Encourage customers to take the next step toward booking a service. - Record responses objections and follow-up requirements. - Keep management informed about interested prospects and pending decisions. 5. Appointment Scheduling and Coordination - Schedule customer appointments based on team availability. - Confirm appointments and communicate relevant details to customers. - Handle rescheduling requests and calendar updates. - Send appointment reminders when required. - Coordinate with the internal team to avoid scheduling conflicts. 6. Customer Records and Reporting - Maintain organized and accurate customer records. - Document calls emails lead updates and appointment activity. - Track pending follow-ups and outstanding customer requests. - Provide regular updates on completed tasks lead activity and customer concerns. - Follow company procedures for handling customer information. Required Qualifications - Previous experience as a Virtual Assistant Customer Service Representative Appointment Setter or Administrative Assistant. - Excellent spoken and written English. - Confident handling inbound and outbound customer calls. - Experience with lead qualification and customer follow-ups. - Strong organizational skills and attention to detail. - Comfortable managing multiple customer conversations and priorities. - Experience using email platforms calendars spreadsheets and CRM systems. - Ability to work independently and follow established procedures. - Reliable internet connection a computer suitable for remote work and a clear headset. - Availability to work full-time during US Pacific Time business hours. Preferred Qualifications - Previous experience supporting a US-based service business. - Experience with estimate follow-ups appointment scheduling or lead conversion. - Familiarity with CRM platforms and customer tracking systems. - Experience handling both email and phone-based customer support. - Ability to communicate confidently with customers and handle basic objections. - Proactive approach to identifying pending tasks and following up without constant reminders. What We're Looking For We value someone who is: - Reliable: Consistently available during scheduled working hours and responsive to customer inquiries. - Communicative: Speaks clearly writes professionally and provides timely updates. - Organized: Keeps customer records appointments and follow-ups accurate. - Proactive: Takes initiative to follow up on pending leads and customer requests. - Detail-oriented: Ensures important information is properly recorded and communicated. - Customer-focused: Represents the business professionally and helps deliver a positive customer experience. Compensation and Work Arrangement - Monthly Salary: $900 USD - Working Hours: 160 hours per month - Employment Type: Full-Time Remote - Schedule: US Pacific Time business hours - Start Date: ASAP How to Apply Interested applicants must submit the following: 1. Updated Resume/CV Highlight your relevant experience in customer service virtual assistance lead management appointment setting or administrative support. 2. Short Introduction Video (Required) Record a 2-3 minute introduction video covering: - A brief introduction about yourself and your professional background. - Your previous experience related to this position particularly customer support phone calls lead management and appointment scheduling. - The tools or CRM systems you have used in previous roles. - Examples of how you have handled customer inquiries followed up with leads or managed appointments. - Why you believe you are a strong fit for this specific role. The video must feature you speaking directly to the camera in English. Please ensure your audio is clear and your face is visible. 3. Confirmation of Availability Confirm that you are available to work full-time 160 hours per month during US Pacific Time business hours. Important: Applications without an introduction video explaining relevant experience and why the applicant fits the role may not be considered. We are looking for someone who can confidently manage customer communications stay on top of leads and follow-ups and become a dependable part of the team's daily operations.

Join our dynamic team as a Virtual Receptionist where you'll play a crucial role in our painting contracting business. We're looking for a mid-level professional with a strong focus on detail and technical proficiency to enhance our customer service experience and streamline operations. IMPORTANT - PLEASE READ BEFORE APPLYING All applications and inquiries regarding this position must be submitted exclusively through this hiring platform . Please DO NOT contact Martin Carabajal Painting through our business phone number website Google Business Profile Google Ads social media or any other business communication channels. These channels are strictly reserved for customers and potential clients. Contacting us through these channels may result in unnecessary advertising charges to our business. Applicants who do not follow these instructions will not be considered for the position. Thank you for your understanding and cooperation. Key Responsibilities: Answer incoming phone calls professionally screening legitimate customer inquiries from spam and sales calls. Collect customer information and qualify new leads effectively. Schedule estimates and appointments using our booking system to ensure efficient time management. Monitor and respond to customer emails promptly maintaining a high standard of communication. Manage our CRM by organizing incoming leads updating customer records and tracking appointments diligently. Follow up with potential customers on pending estimates to ensure conversion. Maintain an organized calendar and provide daily updates on leads appointments and important messages. Tools & Skills Required: Proficiency in Google Calendar for effective scheduling and time management. Experience with CRM systems to manage customer interactions and data efficiently. Excellent communication skills both verbal and written to interact professionally with customers and team members. Strong organizational skills with attention to detail to manage multiple tasks effectively. If you have a keen eye for detail and a passion for providing exceptional service in the home services industry we invite you to apply and be part of our team dedicated to excellence and customer satisfaction.

Join Brazos Ridge Concrete as a Virtual Assistant and play a crucial role in organizing our pre-qualified leads and ensuring seamless coordination of estimate appointments with our subcontractors. We are seeking a reliable and highly organized individual who can manage these tasks with efficiency and a friendly demeanor. As a key member of our team you will be responsible for: Receiving new pre-qualified leads and entering all customer and project information into our CRM. Keeping lead information and statuses organized and up to date. Contacting customers to coordinate estimate appointments. Coordinating availability with our subcontractors and scheduling them to visit properties. Sending appointment confirmations to customers and details to assigned subcontractors. Sending reminders before scheduled estimates and rescheduling appointments when necessary. Confirming that subcontractors complete the estimates and updating the CRM once done. Notifying management of any scheduling issues or leads requiring attention. We are looking for someone with a mid-level experience in a similar role who can work independently and efficiently in a remote setting. While specific tools are not mentioned familiarity with CRM systems and scheduling software will be advantageous. If you have excellent organizational skills and a knack for communication we'd love to hear from you. Join our team and help us ensure our clients receive the best service possible!

We are seeking a technically skilled Mechanical Engineer with expertise in the HVAC industry to join our remote team. As a mid-level professional you will play a crucial role in estimating organizing and communicating project requirements to ensure successful implementation and client satisfaction. Your primary responsibilities will include: Estimating: Accurately calculating project costs materials and labor requirements using Trimble software to deliver precise and efficient estimates. Organization: Developing and maintaining project schedules coordinating resources and ensuring timely delivery of project milestones. Communication: Effectively collaborating with team members and stakeholders to convey technical information and project updates ensuring clarity and alignment across all parties. Required Skills and Tools: Proven experience in the HVAC industry with a strong understanding of mechanical engineering principles. Proficiency in using Trimble software for accurate estimation and project planning. Excellent organizational skills with the ability to manage multiple projects simultaneously. Strong communication skills both written and verbal to facilitate effective collaboration in a remote working environment. If you are a detail-oriented mechanical engineer with a passion for HVAC systems and a knack for precision and efficiency we encourage you to apply and become a vital part of our innovative team.

Join our dynamic cleaning business as a Remote Customer Service & CRM Manager . We are seeking a dedicated professional with a strong background in customer service and CRM management to enhance our client interactions and streamline our operations. As a key player in our team you will ensure seamless communication with our customers and maintain accurate records while enjoying the flexibility of remote work. In this mid-level role you will be responsible for: Responding promptly to Thumbtack leads and customer messages to maximize engagement and conversions. Scheduling jobs efficiently and managing your calendar to optimize workflow. Updating and managing CRM/customer records to ensure accurate and up-to-date information. Following up with leads providing estimates and managing unpaid invoices to support financial objectives. Handling customer service calls texts and reschedules to maintain high customer satisfaction. We are looking for someone who possesses: Proven experience in customer service and CRM management preferably within the cleaning industry. Strong organizational and multitasking skills to manage multiple responsibilities effectively. Excellent communication skills both written and verbal to interact professionally with customers and team members. A proactive approach to problem-solving and a customer-centric attitude. Familiarity with CRM tools and scheduling software with the ability to adapt quickly to new tools as needed. If you are a motivated individual with a passion for customer service and a desire to contribute to a growing business we invite you to apply. Join us in delivering exceptional service and building lasting customer relationships from the comfort of your own home.

We're not just hiring a Virtual Assistant - we're hiring a leader! Join our dynamic team as a Bilingual Administrative Assistant in the forklift service industry. We are seeking a detail-oriented professional fluent in both English and another Spanish to support our administrative operations. Your expertise will help streamline our communication and ensure the smooth processing of customer interactions and back end support. This is a stable long-term position with real growth potential into higher leadership roles. If you want a job where you're trusted respected and paid consistently - you'll want to apply. --- Work Schedule (Important) Full-Time: Minimum 40 hours per week * Salary-based (not hourly) * Must overlap with U.S. Eastern Time (8:00 AM - 5:00 PM EST) If you cannot commit to this schedule this role is not a fit. As an integral part of our team your key responsibilities will include: Answering phone calls from customers and addressing their inquiries with professionalism. Setting up customer information in our system to maintain accurate records. Preparing and sending estimates to provide clear and timely information to clients. Creating invoices using Quickbooks Online to ensure accurate billing. Handling approvals and ordering parts to support our service operations. To succeed in this role you should possess: Mid-level experience in an administrative role preferably within a technical or service-oriented industry. Proficiency in Quickbooks Online or similar accounting software for efficient financial processing. Strong organizational skills and attention to detail to manage multiple tasks effectively. Excellent communication abilities in both English and Spanish enhancing our customer service experience. Proficient in typing and Microsoft Office. This remote position offers the opportunity to work in a technically-driven environment where precision and customer satisfaction are paramount. If you are ready to contribute your skills to a fast-paced team apply today!