Virtual Assistant - Health Insurance

Location: Remote Job Type: Full-Time / Part-Time (Flexible) Industry: Health Insurance About the Role We are seeking a highly organized and detail-oriented Virtual Assistant to support our health insurance operations. The ideal candidate will assist with administrative tasks, customer communications, appointment scheduling, data entry, and policy-related support while ensuring excellent service to clients. Key Responsibilities Answer phone calls, emails, and client inquiries professionally. Schedule appointments and follow up with prospective and existing clients. Assist with health insurance applications, renewals, and policy updates. Maintain accurate client records and update databases. Verify and organize documentation required for insurance enrollment. Manage calendars, reminders, and daily administrative tasks. Prepare reports, spreadsheets, and other business documents. Follow up on leads and assist with customer retention efforts. Ensure compliance with company policies and confidentiality requirements. Qualifications Previous experience as a Virtual Assistant, Administrative Assistant, or Customer Service Representative preferred. Experience in health insurance, healthcare, or related industries is a plus. Strong communication and interpersonal skills. Excellent organizational and time-management abilities. Proficiency with Microsoft Office, Google Workspace, and CRM systems. Ability to work independently and manage multiple tasks simultaneously. Reliable internet connection and a professional remote work environment. Preferred Skills Knowledge of health insurance plans, enrollment processes, and terminology. Experience with insurance CRM platforms and electronic document management. Bilingual candidates are encouraged to apply. Benefits Competitive compensation. Flexible remote work environment. Opportunities for growth and professional development. Supportive and collaborative team culture.