Jude M. – Customer Experience Supervisor | Retail & Logistics

Q: Can I interview Jude before hiring?

Absolutely! You can request a video interview with Jude before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Jude work in?

Jude is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Jude work full-time and weekends?

Yes, Jude is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Jude use?

Jude is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Jude start?

Jude can typically start within 24-48 hours after you finalize the contract.

Q: Does Jude sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Jude to sign.

Philippines

$5.50

per hour

$880

per month

4.9(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed82 WPM

📶 Connection57 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate98%

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Hours per Week

How to Hire Jude

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About Jude M.

Looking for a reliable customer experience supervisor | retail & logistics? Jude has spent 6 years mastering this role. Day-to-day tasks span eCommerce, Graphic Design, Customer Service, Retail Sales. Start at $5.5 per hour, or $880 monthly for 40 hours/week.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Jude's Rate

5.50

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Experience Supervisor | Retail & Logistics

I’m a dedicated customer support professional with strong experience in retail, e-commerce, logistics, and technical support. I most recently worked as a Supervisor at Telus Digital, where I managed team operations, handled escalations, and ensured service level agreements were met for a retail account. I’ve also supported customers as a Customer Service Representative in both retail and logistics environments, assisting with order tracking, deliveries, refunds, replacements, and issue resolution. This hands-on experience gives me a clear understanding of the end-to-end customer journey. In addition, I have a solid IT technical background, including computer and printer troubleshooting, hardware maintenance, and system support, along with experience in basic graphic and layout design. I offer clients a reliable, adaptable, and detail-oriented professional who is committed to delivering efficient support and excellent customer experiences.

$5.50

Hourly Rate

$880

Monthly (Est.)

Full-Time

Availability

6 years

Experience

Jobs Done

Skills & Expertise

eCommerce Graphic Design Customer Service Retail Sales Logistics & Shipping

Languages

EnglishFilipino

Industries Supported

Hire Jude for: VA for E-commerce, VA for Amazon FBA, VA for Retail, VA for Marketing Agencies, VA for SaaS

Client Reviews

✨

Danielle Phillips• 1 year ago

Skincare Brand

Jude's social media management has boosted our engagement 300%!

Frequently Asked Questions about Jude M.

Can I interview Jude before hiring?

Absolutely! You can request a video interview with Jude before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Jude work in?

Jude is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Jude work full-time and weekends?

Yes, Jude is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Jude use?

Jude is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Jude start?

Jude can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Jude sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Jude to sign. This ensures your confidential business information stays protected.