Jessa M. – VA| Customer Service Associate

Q: Can I interview Jessa before hiring?

Absolutely! You can request a video interview with Jessa before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Jessa work in?

Jessa is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Jessa work full-time and weekends?

Yes, Jessa is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Jessa use?

Jessa is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Jessa start?

Jessa can typically start within 24-48 hours after you finalize the contract.

Q: Does Jessa sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Jessa to sign.

Philippines

per hour

$1,120

per month

4.3(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed31 WPM

📶 Connection39 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Jessa

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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About Jessa M.

A Philippines-based va| customer service associate, Jessa combines 3 years of experience with a 4.3-star track record. Skilled in Customer Service and 3 other areas including Customer Support, Order Processing, Customer Experience. Hire Jessa at $7/hr or $1,120/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Jessa's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

VA| Customer Service Associate

A dedicated customer service professional with over three years of experience in high-volume environments, I excel at delivering efficient, empathetic, and solution-driven support. I have a strong background in handling diverse customer concerns—including billing, orders, shipping, returns, and membership retention—while managing multiple brands with distinct processes. My experience supporting customers across North America and the United Kingdom has strengthened my communication skills and cultural adaptability. I am highly proficient in tools like Google Workspace, Microsoft Office 365, and Excel, and I consistently exceed KPIs by combining strong problem-solving abilities with a customer-first mindset to enhance satisfaction and service quality.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Order Processing Customer Experience Customer Retention

Languages

EnglishFilipino

Industries Supported

Hire Jessa for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

🍽️

Melissa Stewart• 1 year ago

Catering Business

Great support for our event coordination. Jessa is a team player!

Frequently Asked Questions about Jessa M.

Can I interview Jessa before hiring?

Absolutely! You can request a video interview with Jessa before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Jessa work in?

Jessa is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Jessa work full-time and weekends?

Yes, Jessa is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Jessa use?

Jessa is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Jessa start?

Jessa can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Jessa sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Jessa to sign. This ensures your confidential business information stays protected.