CUSTOMER SERVICES AND DIGITAL MARKETING

Sunflower Healthcare Services Inc. is a Canadian healthcare staffing and support services organization. We work with healthcare facilities, agencies, and families to provide reliable staffing and care support services across Canada. We are seeking a professional Philippines-based freelancer to support our customer service, outreach, and digital marketing efforts on a remote, independent contractor basis. Position Type Remote / Freelance (Independent Contractor) Open to Philippines-based professionals Long-term opportunity based on performance Key Responsibilities Make professional outbound phone calls to: Healthcare organizations Community agencies Partner facilities Families seeking or requiring care services Respond to inbound inquiries via email and online platforms Introduce Sunflower Healthcare Services Inc. and explain available staffing and support services Build and maintain professional relationships with referral sources Maintain accurate call notes, follow-ups, and contact records in CRM Coordinate service inquiries and escalate complex matters to management Maintain confidentiality and professionalism at all times Conduct email outreach campaigns to healthcare organizations and agencies Support lead generation and referral development Assist with social media posting and engagement (LinkedIn, Facebook, Instagram) Maintain contact lists and outreach databases Track and report basic performance metrics (calls made, emails sent, responses, leads generated) Assist with simple marketing materials using Canva or similar tools Required Skills & Experience Proven experience in customer service, outbound calling, or business development Strong verbal and written English communication skills Comfortable speaking with healthcare professionals, families, and agencies Experience with CRM systems or structured call logging Basic digital marketing or email campaign experience Organized, self-motivated, and dependable Ability to work independently with minimal supervision Preferred Qualifications Experience in healthcare, home care, staffing, or support services Familiarity with Canadian or North American business communication Experience using VoIP or cloud-based calling tools Canva, Google Workspace, or similar tools How to Apply Please provide: Short introduction and relevant experience Resume or freelancer profile link Examples of outreach, calling, or customer service work Your preferred hourly or monthly rate Availability and calling setup details