Marvic B. – Administrative Support Officer| Customer service| Calendar & Email Management

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Administrative Support Officer| Customer service| Calendar & Email Management

● Managed customer inquiries related to savings and credit cards via email and social media ● Maintained and updated customer records and case documentation ● Managed calendars, scheduled meetings, and coordinated internal appointments ● Assisted in invoice tracking, payment follow-ups, and basic reconciliations of customer accounts ● Prepared reports, summaries, and presentations for internal use ● Performed data entry and ensured accuracy of financial and customer information ● Coordinated with internal teams to ensure timely resolution of issues ● Ensured compliance with company policies and administrative procedures Communication Skills ● C2 Proficient in oral and written English (EF SET Result) ● Strong active listening skills Computer Skills ● Proficient in basic computer applications ● Experience using CRM tools (e.g., Salesforce, Omni) ● Presentation tools (e.g., Canva, SAP Application, Finacle, TYSY, MS Office, Google Slides) Business Skills ● Strong organizational and multitasking abilities ● Works well under pressure ● Able to work independently and in a team ● Detail-oriented with strong administrative support skills

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Hire Marvic for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for Insurance, VA for Healthcare