Lilian M.

    Lilian M. – Customer Support / Calendar & Email Management

    Kenya

    $5

    per hour

    $800

    per month

    4.4(0 reviews)
    Kenya

    Last active: recently

    💻Technical Readiness
    ⌨️ Typing Speed40 WPM
    📶 Connection60 Mbps
    ⏱️ Response Time< 1 hour
    Success Rate100%
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    About Lilian M.

    Lilian works as a dedicated customer support / calendar & email management with 2 years of professional experience. Lilian focuses on Customer Support, Data Entry, Virtual Assistant for clients worldwide. Available at $5 hourly ($800 monthly based on full-time hours).

    Save 77% vs US Hiring

    Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

    US Equivalent Salary

    $4,800/mo

    Lilian's Rate

    5

    🎉You save $3,680/month = $44,160/year
    Profile Summary

    Customer Support / Calendar & Email Management

    With over two years of experience in customer support, I bring excellent service, efficient task management, and clear communication, all of which align with this role. During my time at ETG, I worked as a customer support representative, handling inquiries, following structured processes and SOPs, and consistently met deadlines. I communicated daily with my team using Slack, participated in training and team meetings via Zoom, and used Trello to organize and track my tasks and meet deadlines. I'd be happy to bring that same attention to detail to supporting your Instagram operations and contribute to your team.

    $5

    Hourly Rate

    $800

    Monthly (Est.)

    Full-Time

    Availability

    2 years

    Experience

    23

    Jobs Done

    Languages

    EnglishFilipino

    Client Reviews

    👩‍🦰
    Jessica Lee• 1 month ago

    Marketing Pro

    Incredible talent and dedication. Lilian transformed our workflow completely.

    Frequently Asked Questions about Lilian M.

    Can I interview Lilian before hiring?
    Absolutely! You can request a video interview with Lilian before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.
    What time zone does Lilian work in?
    Lilian is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.
    Can Lilian work full-time and weekends?
    Yes, Lilian is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.
    What tools does Lilian use?
    Lilian is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.
    What happens if I'm not satisfied?
    Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.
    How fast can Lilian start?
    Lilian can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.
    Does Lilian sign an NDA?
    Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Lilian to sign. This ensures your confidential business information stays protected.

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