Reed J. – Customer Support VA | General VA

Q: Can I interview Reed before hiring?

Absolutely! You can request a video interview with Reed before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Reed work in?

Reed is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Reed work full-time and weekends?

Yes, Reed is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Reed use?

Reed is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Reed start?

Reed can typically start within 24-48 hours after you finalize the contract.

Q: Does Reed sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Reed to sign.

Philippines

$5.60

per hour

$896

per month

4.7(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed84 WPM

📶 Connection31 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Reed

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About Reed J.

With 7 years of hands-on experience, Reed brings proven expertise as a customer support va | general va. Core competencies include Customer Support, Technical Support, Appointment Setting, Administrative Support. Rates: $5.6/hour or $896/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Reed's Rate

5.60

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support VA | General VA

Customer Support Specialist with 6+ years of experience supporting US and AU accounts across telecom, IT, and online gaming industries. Proficient in Zendesk, Salesforce, and multi-channel support (chat, email, phone), with background in quality assurance and team training. Handled high-volume customer interactions and escalations while maintaining strong service standards in fast-paced environments. Available for US, AU, and UK timezones with proven remote and shift-work experience.

$5.60

Hourly Rate

$896

Monthly (Est.)

Full-Time

Availability

7 years

Experience

Jobs Done

Skills & Expertise

Customer Support Technical Support Appointment Setting Administrative Support Chat Support Lead Generation

Languages

EnglishFilipino

Industries Supported

Hire Reed for: VA for Law Firms, VA for Healthcare, VA for Small Business, VA for B2B, VA for SaaS

Client Reviews

🛡️

Patrick Green• 9 months ago

Insurance Agency

Handles sensitive data with care and professionalism. Excellent!

Frequently Asked Questions about Reed J.

Can I interview Reed before hiring?

Absolutely! You can request a video interview with Reed before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Reed work in?

Reed is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Reed work full-time and weekends?

Yes, Reed is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Reed use?

Reed is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Reed start?

Reed can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Reed sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Reed to sign. This ensures your confidential business information stays protected.