Maria J. – E-Commerce Support Specialist | Customer Experience • Order Management • CRM & AI Tools

Q: Can I interview Maria before hiring?

Absolutely! You can request a video interview with Maria before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Maria work in?

Maria is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Maria work full-time and weekends?

Yes, Maria is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Maria use?

Maria is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Maria start?

Maria can typically start within 24-48 hours after you finalize the contract.

Q: Does Maria sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Maria to sign.

Philippines

per hour

$1,280

per month

4.8(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed68 WPM

📶 Connection42 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Maria

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About Maria J.

A Philippines-based e-commerce support specialist | customer experience • order management • crm & ai tools , Maria combines 4 years of experience with a 4.8-star track record. Skilled in eCommerce and 3 other areas including Social Media Management, Product Descriptions, Design. Hire Maria at $8/hr or $1,280/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Maria's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

E-Commerce Support Specialist | Customer Experience • Order Management • CRM & AI Tools

E-Commerce Customer Experience Specialist with a strong track record in managing high-volume support (50+ inquiries weekly) and order operations across Etsy, Payhip, and Gumroad. Specializes in delivering seamless end-to-end customer journeys—from pre-sale inquiries to post-purchase support—while improving retention and customer satisfaction. Leverages CRM systems, automation tools, and AI to increase efficiency, reduce resolution time, and support scalable eCommerce growth in remote environments.

Hourly Rate

$1,280

Monthly (Est.)

Freelance

Availability

4 years

Experience

Jobs Done

Skills & Expertise

eCommerce Social Media Management Product Descriptions Design Customer Service Customer Support AI (Artificial Intelligence) HW/SW Affiliate Marketing Etsy Customer Retention

Languages

EnglishFilipino

Industries Supported

Hire Maria for: VA for E-commerce, VA for Amazon FBA, VA for Retail, VA for Marketing Agencies, VA for Influencers

Client Reviews

👷

Brian Moore• 5 months ago

Construction Co

Solid performance and good communication. Very satisfied overall.

Portfolio

Frequently Asked Questions about Maria J.

Can I interview Maria before hiring?

Absolutely! You can request a video interview with Maria before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Maria work in?

Maria is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Maria work full-time and weekends?

Yes, Maria is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Maria use?

Maria is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Maria start?

Maria can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Maria sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Maria to sign. This ensures your confidential business information stays protected.