Mayowa M. – Virtual Assistant | Customer Support

Q: Can I interview Mayowa before hiring?

Absolutely! You can request a video interview with Mayowa before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Mayowa work in?

Mayowa is based in Nigeria and can adjust their schedule to overlap with your business hours.

Q: Can Mayowa work full-time and weekends?

Yes, Mayowa is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Mayowa use?

Mayowa is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Mayowa start?

Mayowa can typically start within 24-48 hours after you finalize the contract.

Q: Does Mayowa sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Mayowa to sign.

Nigeria

per hour

$960

per month

4.8(0 reviews)

Nigeria

Last active: recently

💻Technical Readiness

⌨️ Typing Speed57 WPM

📶 Connection57 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Mayowa

1
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2
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3
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About Mayowa M.

With 6 years of hands-on experience, Mayowa brings proven expertise as a virtual assistant | customer support. Core competencies include Customer Service, Sales Management. Rates: $6/hour or $960/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Mayowa's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Customer Support

I've spent the last 6+ years working directly with customers handling complaints, answering questions, solving problems, and making sure people actually feel heard. Not from a script, but genuinely. Most of that time was with Concentrix, supporting two different brands across email, live chat, and phone simultaneously. Some days were chaotic. Hundreds of tickets, back-to-back calls, frustrated customers and I learned to stay calm, think fast, and still make each person feel like they mattered. For your e-commerce business, that means your customers get real, timely responses. Refund requests get handled without drama. Bad reviews get a thoughtful reply before they spiral. And your inbox doesn't become a graveyard of unanswered messages. I'm comfortable with Zendesk and Salesforce, I understand how order fulfilment works (my logistics background helps a lot here), and I use AI tools like Claude to work faster without losing the human touch. I won't promise perfection on day one but I will show up, communicate clearly, and treat your customers the way I'd want to be treated.

Hourly Rate

$960

Monthly (Est.)

Full-Time

Availability

6 years

Experience

Jobs Done

Skills & Expertise

Customer Service Sales Management

Languages

EnglishFilipino

Industries Supported

Hire Mayowa for: VA for SaaS, VA for E-commerce, VA for Retail, VA for B2B, VA for Real Estate

Client Reviews

💎

Victoria Mitchell• 10 months ago

Jewelry Brand

Mayowa has an eye for detail that's perfect for our business.

Frequently Asked Questions about Mayowa M.

Can I interview Mayowa before hiring?

Absolutely! You can request a video interview with Mayowa before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Mayowa work in?

Mayowa is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Mayowa work full-time and weekends?

Yes, Mayowa is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Mayowa use?

Mayowa is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Mayowa start?

Mayowa can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Mayowa sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Mayowa to sign. This ensures your confidential business information stays protected.