Roniel C. – Virtual Assistant | Technical support

Q: Can I interview Roniel before hiring?

Absolutely! You can request a video interview with Roniel before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Roniel work in?

Roniel is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Roniel work full-time and weekends?

Yes, Roniel is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Roniel use?

Roniel is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Roniel start?

Roniel can typically start within 24-48 hours after you finalize the contract.

Q: Does Roniel sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Roniel to sign.

Philippines

per hour

$1,120

per month

4.7(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed55 WPM

📶 Connection84 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Roniel

1
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2
Request an interview
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About Roniel C.

With 8 years of hands-on experience, Roniel brings proven expertise as a virtual assistant | technical support. Core competencies include Customer Service, Virtual Assistant, SaaS. Rates: $7/hour or $1,120/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Roniel's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Technical support

Technical Support Specialist with 8+ years of experience supporting enterprise SaaS and cloud-based systems for global clients. Strong background in incident management, root cause analysis, and database troubleshooting using SQL Server and MySQL. Handled high-volume technical support in SLA-driven environments while maintaining system stability and uptime. Experienced in AWS cloud operations, network diagnostics, and client-facing support. Available for US time zones with a proven track record in remote collaboration and technical documentation.

Hourly Rate

$1,120

Monthly (Est.)

Freelance

Availability

8 years

Experience

Jobs Done

Skills & Expertise

Customer Service Virtual Assistant SaaS

Languages

EnglishFilipino

Industries Supported

Hire Roniel for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

💃

Ashley Martin• 6 months ago

Event Planning

Our events run smoother thanks to Roniel's organizational skills.

Frequently Asked Questions about Roniel C.

Can I interview Roniel before hiring?

Absolutely! You can request a video interview with Roniel before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Roniel work in?

Roniel is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Roniel work full-time and weekends?

Yes, Roniel is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Roniel use?

Roniel is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Roniel start?

Roniel can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Roniel sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Roniel to sign. This ensures your confidential business information stays protected.