Catrina C. - Customer Service Expert / Digital Markting VA / Tech VA

Q: Can I interview Catrina before hiring?

Absolutely! You can request a video interview with Catrina before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Catrina work in?

Catrina is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Catrina work full-time and weekends?

Yes, Catrina is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Catrina use?

Catrina is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Catrina start?

Catrina can typically start within 24-48 hours after you finalize the contract.

Q: Does Catrina sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Catrina to sign.

Philippines

per hour

$800

per month

4.8(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed88 WPM

📶 Connection84 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate100%

Meet Catrina

Hire Catrina

Make an offer.

Hourly Rate ($)

Hours per Week

How to Hire Catrina

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Catrina C.

With 5 years of hands-on experience, Catrina brings proven expertise as a customer service expert / digital markting va / tech va. Core competencies include Digital Marketing, Technical Support, Customer Service Support. Rates: $5/hour or $800/month for dedicated support.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Catrina's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service Expert / Digital Markting VA / Tech VA

Hi there! I help businesses streamline operations, improve workflows, and build systems that scale. With experience in customer service, virtual assistance, digital marketing support, and technical operations, I specialize in optimizing business processes, implementing efficient workflows, and supporting teams through technology-driven solutions. My expertise includes: • Customer Support & Client Success Email, chat, and social media support Customer retention and issue resolution CRM management and customer journey optimization • Operations & Process Improvement SOP creation and process documentation Workflow analysis and optimization Project coordination and task management Business operations support • Automation & Systems Management CRM setup and maintenance Workflow automation and integration Lead management and pipeline organization AI-powered productivity tools and business systems • Technical Virtual Assistance Funnel building and automation Landing page creation and optimization Email marketing systems Platform management and optimization Tools & Platforms: Kartra, ClickFunnels, GoHighLevel, ClickUp, Google Workspace, Google Sheets, Notion, Trello, Slack, Canva, ChatGPT, and other AI-powered productivity tools. I enjoy solving operational challenges, reducing manual work, and building systems that improve efficiency, productivity, and team collaboration. My approach combines strong attention to detail, proactive communication, and a commitment to continuous learning. Currently expanding my expertise in workflow automation, process optimization, AI-powered operations, system integrations, and modern business technologies. If you're looking for someone who can support your team, improve processes, and help create scalable systems that drive business growth, let's talk!

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Digital Marketing Technical Support Customer Service Support

Languages

EnglishFilipino

Industries Supported

Hire Catrina for: VA for Agencies, VA for Startups, VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

🚗

Gregory Nelson - 9 months ago

Automotive Dealer

Professional approach and excellent follow-through on all tasks.

Frequently Asked Questions about Catrina C.

Can I interview Catrina before hiring?

Absolutely! You can request a video interview with Catrina before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Catrina work in?

Catrina is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Catrina work full-time and weekends?

Yes, Catrina is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Catrina use?

Catrina is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Catrina start?

Catrina can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Catrina sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Catrina to sign. This ensures your confidential business information stays protected.