Irene A. - Customer Support Specialist | Email & Chat Support | Virtual Assistant

Q: Can I interview Irene before hiring?

Absolutely! You can request a video interview with Irene before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Irene work in?

Irene is based in Kenya and can adjust their schedule to overlap with your business hours.

Q: Can Irene work full-time and weekends?

Yes, Irene is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Irene use?

Irene is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Irene start?

Irene can typically start within 24-48 hours after you finalize the contract.

Q: Does Irene sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Irene to sign.

Kenya

per hour

$1,120

per month

4.8(0 reviews)

Kenya

Last active: recently

💻Technical Readiness

⌨️ Typing Speed62 WPM

📶 Connection61 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Irene

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2
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About Irene A.

Irene works as a dedicated customer support specialist | email & chat support | virtual assistant with 10+ years of professional experience. Irene focuses on Customer Service, Customer Support, Email Handling, Helpdesk for clients worldwide. Available at $7 hourly ($1,120 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Irene's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Specialist | Email & Chat Support | Virtual Assistant

I help businesses manage customer communication and support their day-to-day operations. I have over 10 years of experience in customer-facing roles, where I handled high volumes of customer inquiries, bookings, and service requests across phone, email, and online platforms. In my current role, I manage end-to-end reservation processes, resolve customer issues, and ensure a smooth customer experience. This has helped me build strong skills in communication, problem-solving, and attention to detail. I can support your business with: - Email and chat customer support - Handling customer inquiries and complaints - Booking and scheduling support - Order tracking and follow-ups I’m reliable, organized, and comfortable working independently in a remote environment. I focus on clear communication and making sure your customers feel supported. If you need someone to help manage your customer support and keep things running smoothly. I’m ready to help.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Email Handling Helpdesk Virtual Assistant

Languages

EnglishFilipino

Industries Supported

Hire Irene for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

🚗

Gregory Nelson - 9 months ago

Automotive Dealer

Professional approach and excellent follow-through on all tasks.

Frequently Asked Questions about Irene A.

Can I interview Irene before hiring?

Absolutely! You can request a video interview with Irene before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Irene work in?

Irene is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Irene work full-time and weekends?

Yes, Irene is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Irene use?

Irene is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Irene start?

Irene can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Irene sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Irene to sign. This ensures your confidential business information stays protected.