lilian m. - Licensed Clinical Officer |Specialized Medical VA (HIPAA-Compliant) | EHR & Scribe Expert

Q: Can I interview lilian before hiring?

Absolutely! You can request a video interview with lilian before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does lilian work in?

lilian is based in Kenya and can adjust their schedule to overlap with your business hours.

Q: Can lilian work full-time and weekends?

Yes, lilian is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does lilian use?

lilian is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can lilian start?

lilian can typically start within 24-48 hours after you finalize the contract.

Q: Does lilian sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to lilian to sign.

Kenya

$10

per hour

$1,600

per month

4.8(0 reviews)

Kenya

Last active: recently

💻Technical Readiness

⌨️ Typing Speed84 WPM

📶 Connection49 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire lilian

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About lilian m.

lilian specializes in licensed clinical officer |specialized medical va (hipaa-compliant) | ehr & scribe expert work, backed by 4 years in the field. lilian handles Documentation and Medical, plus Insurance and Medical Translation. Book lilian for $10/hr - full-time monthly rate is $1,600.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

lilian's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Licensed Clinical Officer |Specialized Medical VA (HIPAA-Compliant) | EHR & Scribe Expert

Are you spending more time on SOAP notes and insurance claims than with your patients? As a licensed Clinical Officer with over 3 years of hands-on medical experience, I provide more than just administrative help. I provide clinical-grade support that ensures your practice runs with 100% accuracy and zero backlog. What do I Offer ? a) Clinical Accuracy: Unlike general VAs, I understand the "why" behind medical terminology. I specialize in transcribing SOAP notes, updating EHRs (Athena, Epic,OpenEMR), and managing complex ICD-10/CPT coding. b) Revenue Cycle Support: I handle the "headaches"—prior authorizations, insurance eligibility verification, and following up on denied claims to ensure your practice gets paid faster. c) Patient Engagement: I manage patient triage, appointment scheduling, and telehealth coordination with a professional, empathetic tone that reflects your practice’s values. d) HIPAA & Privacy: I am fully trained in HIPAA regulations and work from a secure, private office with high-speed internet and a reliable power backup system. Why Choose Me? Clinical Expertise: 3+ years in clinical settings (Diploma in Clinical Medicine). Fast Learner: Expert in Google Workspace, Slack, Zoom, and most major Practice Management Softwares. Reliability: I operate on EST/CST/PST time zones and pride myself on being "the assistant you never have to remind."

$10

Hourly Rate

$1,600

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Documentation Medical Insurance Medical Translation

Languages

EnglishFilipino

Industries Supported

Hire lilian for: VA for Small Business, VA for Startups, VA for Entrepreneurs, VA for E-commerce

Client Reviews

💎

Victoria Mitchell - 10 months ago

Jewelry Brand

lilian has an eye for detail that's perfect for our business.

Frequently Asked Questions about lilian m.

Can I interview lilian before hiring?

Absolutely! You can request a video interview with lilian before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does lilian work in?

lilian is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can lilian work full-time and weekends?

Yes, lilian is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does lilian use?

lilian is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can lilian start?

lilian can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does lilian sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to lilian to sign. This ensures your confidential business information stays protected.