Lydia M. - Tech Support Specialist | ICT Support Specialist

Q: Can I interview Lydia before hiring?

Absolutely! You can request a video interview with Lydia before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Lydia work in?

Lydia is based in Kenya and can adjust their schedule to overlap with your business hours.

Q: Can Lydia work full-time and weekends?

Yes, Lydia is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Lydia use?

Lydia is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Lydia start?

Lydia can typically start within 24-48 hours after you finalize the contract.

Q: Does Lydia sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Lydia to sign.

Kenya

$15

per hour

$2,400

per month

4.7(0 reviews)

Kenya

Last active: recently

💻Technical Readiness

⌨️ Typing Speed89 WPM

📶 Connection65 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Lydia

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About Lydia M.

Lydia works as a dedicated tech support specialist | ict support specialist with 4 years of professional experience. Lydia focuses on Network Administration, Social Media Management, System Admin, Graphic Design for clients worldwide. Available at $15 hourly ($2,400 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Lydia's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Tech Support Specialist | ICT Support Specialist

Results-driven ICT professional and creative designer with 3+ years of hands-on experience in high-pressure healthcare environments. Trained over 500 staff members on digital systems and managed 100+ computers, printers, and network infrastructure at a busy county hospital. Combines strong technical ICT support skills with a creative eye for graphic design, offering clients a rare all-in-one digital partner. Seeking remote ICT support, helpdesk, or technical specialist roles where reliability and problem-solving matter.

$15

Hourly Rate

$2,400

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Network Administration Social Media Management System Admin Graphic Design Data Processing Technical Support Virtual Assistant User Acceptance Testing

Languages

EnglishFilipino

Industries Supported

Hire Lydia for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce

Client Reviews

📚

Jennifer Hall - 7 months ago

Publishing House

Excellent writing and editing skills. Lydia is a true professional.

Frequently Asked Questions about Lydia M.

Can I interview Lydia before hiring?

Absolutely! You can request a video interview with Lydia before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Lydia work in?

Lydia is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Lydia work full-time and weekends?

Yes, Lydia is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Lydia use?

Lydia is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Lydia start?

Lydia can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Lydia sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Lydia to sign. This ensures your confidential business information stays protected.