Shernan A. - Virtual Assistant | Director Of Operations

Q: Can I interview Shernan before hiring?

Absolutely! You can request a video interview with Shernan before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Shernan work in?

Shernan is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Shernan work full-time and weekends?

Yes, Shernan is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Shernan use?

Shernan is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Shernan start?

Shernan can typically start within 24-48 hours after you finalize the contract.

Q: Does Shernan sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Shernan to sign.

Philippines

$25

per hour

$4,000

per month

4.8(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed83 WPM

📶 Connection59 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Shernan

1
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Shernan A.

A Philippines-based virtual assistant | director of operations, Shernan combines 10+ years of experience with a 4.8-star track record. Skilled in Development Operations and 3 other areas including eCommerce, Animated Video Development, Explainer Videos. Hire Shernan at $25/hr or $4,000/mo for 160 hours.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Shernan's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Director Of Operations

I am a results-driven Director of Operations with extensive experience in managing end-to-end business operations across both remote and onsite environments. With a strong background in BPO, interpreting services, and customer support, I specialize in building scalable systems, optimizing workflows, and leading high-performing teams to deliver consistent, measurable results. I have successfully managed cross-functional teams, vendor partnerships, and client relationships, ensuring operational efficiency while maintaining high service quality and compliance standards. My expertise includes workforce planning, performance management, KPI tracking, process improvement, and implementing tools that enhance productivity in distributed teams. I am highly experienced in overseeing remote teams, creating structured workflows, and ensuring accountability through data-driven decision-making. At the same time, I bring strong leadership in onsite operations—driving team engagement, coaching leaders, and aligning operations with business goals. Key strengths include: Operations Management & Strategic Planning Remote Team Leadership & Workforce Optimization Client & Vendor Relationship Management KPI Development, Reporting & Performance Improvement Process Optimization & SOP Development Training, Coaching & Leadership Development I am passionate about building efficient operations that not only meet business objectives but also create long-term value for clients and teams. I thrive in fast-paced environments and am committed to continuous improvement, innovation, and operational excellence.

$25

Hourly Rate

$4,000

Monthly (Est.)

Full-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Development Operations eCommerce Animated Video Development Explainer Videos Customer Service Health Care Management Operations Research Training Development

Languages

EnglishFilipino

Industries Supported

Hire Shernan for: VA for E-commerce, VA for Amazon FBA, VA for Retail, VA for SaaS

Client Reviews

👧

Rachel Taylor - 4 months ago

Fashion Retail

Incredible attention to detail. Shernan never misses a thing!

Frequently Asked Questions about Shernan A.

Can I interview Shernan before hiring?

Absolutely! You can request a video interview with Shernan before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Shernan work in?

Shernan is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Shernan work full-time and weekends?

Yes, Shernan is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Shernan use?

Shernan is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Shernan start?

Shernan can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Shernan sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Shernan to sign. This ensures your confidential business information stays protected.