Hi, I’m Judilyn Orpiana, and I’ve spent the past few years helping businesses grow by leveraging my expertise in real estate sales, cold calling, and customer support. My career has been focused on connecting with people, understanding their needs, and providing solutions that make a real difference, which is something I’m incredibly passionate about. At STAFFVIRTUAL, working with Prosper Trading Academy, I took on the role of an Account Executive where my primary focus was outbound calling. I was able to make a meaningful impact by consistently turning prospects into loyal customers, directly contributing to the growth of our client base. This role allowed me to refine my skills in building rapport quickly and effectively, a key factor in driving conversions and revenue. In my previous positions with Start Virtual and TES (Maverick Home Buyers), I thrived in real estate cold calling, generating leads and nurturing them throughout the sales funnel. It was deeply rewarding to see how my efforts in lead generation and CRM management resulted in higher conversion rates and contributed to the overall success of the teams I worked with. Here’s what I’m proud to have achieved: Exceeded lead generation goals by being persistent and empathetic, which translated into stronger client relationships and more closed deals. Improved CRM processes, ensuring leads were followed up on promptly, which led to higher customer engagement and retention. Trained and supported team members, sharing my strategies to help them perform better and collectively boost team results. Customer service has always been at the heart of what I do. My time at Concentrix and 24.7ai gave me invaluable experience in handling client concerns with care, which made me a better communicator and problem solver in every sales and support role I've held since.