Jezzamae D. - Customer Experience, Retention & Review Specialist`

Q: Can I interview Jezzamae before hiring?

Absolutely! You can request a video interview with Jezzamae before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Jezzamae work in?

Jezzamae is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Jezzamae work full-time and weekends?

Yes, Jezzamae is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Jezzamae use?

Jezzamae is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Jezzamae start?

Jezzamae can typically start within 24-48 hours after you finalize the contract.

Q: Does Jezzamae sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Jezzamae to sign.

Philippines

per hour

$1,120

per month

4.6(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed88 WPM

📶 Connection94 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Jezzamae

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Jezzamae D.

Jezzamae specializes in customer experience, retention & review specialist` work, backed by 4 years in the field. Jezzamae handles Customer Service and Customer Retention, plus Reputation Management and Email Support. Book Jezzamae for $7/hr - full-time monthly rate is $1,120.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Jezzamae's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Experience, Retention & Review Specialist`

Customer Success and E-commerce Support Specialist with 4+ years of experience in Shopify-based subscription and retail environments. Skilled in handling escalations, resolving customer issues, and providing support via chat, email, SMS, and phone. Experienced in customer retention, churn reduction, upselling, refunds, replacements, order management, and review moderation. Proficient in Shopify, Gladly, Slack, Coda, Upscribe, Yotpo, and Trustpilot. Adaptable, detail-oriented, and committed to delivering excellent customer experiences in fast-paced environments.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Retention Reputation Management Email Support E-Commerce Support

Languages

EnglishFilipino

Industries Supported

Hire Jezzamae for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

🚚

Timothy Young - 7 months ago

Logistics Co

Great work and communication. Delivers consistently good results.

Frequently Asked Questions about Jezzamae D.

Can I interview Jezzamae before hiring?

Absolutely! You can request a video interview with Jezzamae before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Jezzamae work in?

Jezzamae is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Jezzamae work full-time and weekends?

Yes, Jezzamae is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Jezzamae use?

Jezzamae is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Jezzamae start?

Jezzamae can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Jezzamae sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Jezzamae to sign. This ensures your confidential business information stays protected.