Ferdie T. - Customer Service

Q: Can I interview Ferdie before hiring?

Absolutely! You can request a video interview with Ferdie before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Ferdie work in?

Ferdie is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Ferdie work full-time and weekends?

Yes, Ferdie is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Ferdie use?

Ferdie is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Ferdie start?

Ferdie can typically start within 24-48 hours after you finalize the contract.

Q: Does Ferdie sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Ferdie to sign.

Philippines

$15

per hour

$2,400

per month

4.2(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed52 WPM

📶 Connection62 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate98%

Meet Ferdie

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Hourly Rate ($)

Hours per Week

How to Hire Ferdie

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Ferdie T.

Looking for a reliable customer service ? Ferdie has spent 2 years mastering this role. Day-to-day tasks span Customer Service, Virtual Assistant, Customer Retention, Live Chat Operator. Start at $15 per hour, or $2,400 monthly for 40 hours/week.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Ferdie's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service

A customer-driven Chat Support Specialist with 2 years of experience helping clients feel heard, supported, and satisfied. I excel at handling inquiries with empathy, providing clear solutions, and ensuring every customer leaves with a positive experience.

$15

Hourly Rate

$2,400

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Customer Service Virtual Assistant Customer Retention Live Chat Operator Chat Support

Languages

EnglishFilipino

Industries Supported

Hire Ferdie for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

👩‍🦱

Nicole Brown - 2 months ago

Beauty Boutique

Absolutely amazing! Ferdie handles everything with such professionalism.

Frequently Asked Questions about Ferdie T.

Can I interview Ferdie before hiring?

Absolutely! You can request a video interview with Ferdie before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Ferdie work in?

Ferdie is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Ferdie work full-time and weekends?

Yes, Ferdie is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Ferdie use?

Ferdie is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Ferdie start?

Ferdie can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Ferdie sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Ferdie to sign. This ensures your confidential business information stays protected.