Ma J. - Customer Success Manager

Q: Can I interview Ma before hiring?

Absolutely! You can request a video interview with Ma before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Ma work in?

Ma is based in United States and can adjust their schedule to overlap with your business hours.

Q: Can Ma work full-time and weekends?

Yes, Ma is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Ma use?

Ma is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Ma start?

Ma can typically start within 24-48 hours after you finalize the contract.

Q: Does Ma sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Ma to sign.

United States

$3000

per hour

$480,000

per month

4.1(0 reviews)

United States

Last active: recently

💻Technical Readiness

⌨️ Typing Speed38 WPM

📶 Connection35 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Ma

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About Ma J.

With 10+ years of hands-on experience, Ma brings proven expertise as a customer success manager. Core competencies include Communications, Customer Service, Data Entry, Email Handling. Rates: $3000/hour or $480,000/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Ma's Rate

3000

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Success Manager

I've been working with BPO (Business Process Outsourcing) for more than 10 years. I love working with different people across the globe. Perseverance is my strength. My weakness is my family. Working keeps me more relaxed than doing nothing.

$3000

Hourly Rate

$480,000

Monthly (Est.)

Full-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Communications Customer Service Data Entry Email Handling Transcription Virtual Assistant Account Management Administrative Support Business Development Chat Support

Languages

EnglishFilipino

Industries Supported

Hire Ma for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

👨‍🔧

Steven Walker - 7 months ago

Manufacturing Inc

Dependable and skilled. Has become an essential part of our team.

Portfolio

Frequently Asked Questions about Ma J.

Can I interview Ma before hiring?

Absolutely! You can request a video interview with Ma before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Ma work in?

Ma is based in United States and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Ma work full-time and weekends?

Yes, Ma is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Ma use?

Ma is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Ma start?

Ma can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Ma sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Ma to sign. This ensures your confidential business information stays protected.