Lydia O.

    Lydia O. - Customer Support VA | Administrative Virtual Assistant| Ecommerce VA | CRM Tools |

    Nigeria

    $6.60

    per hour

    $1,056

    per month

    4.5(0 reviews)
    Nigeria

    Last active: recently

    💻Technical Readiness
    ⌨️ Typing Speed49 WPM
    📶 Connection56 Mbps
    ⏱️ Response Time< 1 hour
    Success Rate99%
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    About Lydia O.

    Looking for a reliable customer support va | administrative virtual assistant| ecommerce va | crm tools | ? Lydia has spent 3 years mastering this role. Day-to-day tasks span Data Visualization, eCommerce, Customer Support, Data Entry. Start at $6.6 per hour, or $1,056 monthly for 40 hours/week.

    Save 77% vs US Hiring

    Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

    US Equivalent Salary

    $4,800/mo

    Lydia's Rate

    6.60

    🎉You save $3,680/month = $44,160/year
    Profile Summary

    Customer Support VA | Administrative Virtual Assistant| Ecommerce VA | CRM Tools |

    I am a dedicated Customer Support Specialist with hands-on experience delivering seamless support across chat, email, and calls in remote environments. I have worked as Customer support for a Virtual Asistant Academy where I supported learners by guiding them through challenges, answering questions, and ensuring they stayed engaged and satisfied throughout their learning journey. My approach goes beyond just responding to messages, I focus on understanding each client’s needs and providing solutions that make them feel heard and supported. One of my strongest skills is my ability to fully understand and represent a brand. I take time to study a company’s voice, values, and customer expectations so I can communicate as though I am the business owner. In fact, clients have noted that when I interact with their customers, it feels completely natural and on brand..... almost indistinguishable from them. I am also very consistent with follow-ups, whether through email, calls, or chat, ensuring no customer is left unattended and every interaction moves toward a positive outcome. If you are looking for someone who doesn’t just “handle customers” but genuinely cares about your brand and your clients, I would be a valuable addition to your team.

    $6.60

    Hourly Rate

    $1,056

    Monthly (Est.)

    Part-Time

    Availability

    3 years

    Experience

    23

    Jobs Done

    Languages

    EnglishFilipino

    Client Reviews

    💻
    Justin Turner - 11 months ago

    Software Dev Co

    Quick learner and adapts to new tools fast. Highly recommended!

    Frequently Asked Questions about Lydia O.

    Can I interview Lydia before hiring?
    Absolutely! You can request a video interview with Lydia before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.
    What time zone does Lydia work in?
    Lydia is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.
    Can Lydia work full-time and weekends?
    Yes, Lydia is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.
    What tools does Lydia use?
    Lydia is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.
    What happens if I'm not satisfied?
    Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.
    How fast can Lydia start?
    Lydia can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.
    Does Lydia sign an NDA?
    Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Lydia to sign. This ensures your confidential business information stays protected.

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