Jolo G. - Desktop Support Technician

Q: Can I interview Jolo before hiring?

Absolutely! You can request a video interview with Jolo before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Jolo work in?

Jolo is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Jolo work full-time and weekends?

Yes, Jolo is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Jolo use?

Jolo is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Jolo start?

Jolo can typically start within 24-48 hours after you finalize the contract.

Q: Does Jolo sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Jolo to sign.

Philippines

$3.13

per hour

$501

per month

4.1(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed51 WPM

📶 Connection75 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate97%

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Hours per Week

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About Jolo G.

Jolo works as a dedicated desktop support technician with 3 years of professional experience. Jolo focuses on Analytics, Microsoft, Communications, Customer Service for clients worldwide. Available at $3.13 hourly ($501 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Jolo's Rate

3.13

🎉You save $3,680/month = $44,160/year

Profile Summary

Desktop Support Technician

Worked with Teletech (Araneta) as Desktop Support Technician from 2019 – March 2023 ▪ Infrastructure Sustainment Team (July 2021 - March 2023) o OS Patching, Renewing Certificates of the servers o Resetting passwords / Providing/granting access for users/employees on the Active Directory o Installing Sentinel Agent application o Cleaning up of drives and Expanding storage of computer drives. o Troubleshooting server issues and Editing in Group Policy. ▪ Cloud Operations Engineering (April 2021 - July 2021) o Resetting passwords / Providing/granting access for users/employees on the Active Directory o Making summary reports for the Storage, Commvault, SolidFire, and SolarWinds. o Performing Daily Health checks for the vCenter, Commvault, kiwi cat tools, SolidFire, solar winds, and storage. ▪ MACD team, McKesson dedicated (Oct. 2019 - April 2021) o Creating accounts for the McKesson, Thomson Reuters, and Change healthcare employees. o Assigning and creating phones for McKesson, Thomson Reuters, and Change healthcare employees. o Performing Daily Health checks for Calabrio Servers o Attended Cisco Training for CUCM, and Hunt Groups. SKILLS • Good communication skills in English and Filipino. • Computer Literate • Resourceful and able to learn quickly • Willing to accept responsibilities • Ability to work under pressure

$3.13

Hourly Rate

$501

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Analytics Microsoft Communications Customer Service Customer Support Transcription

Languages

EnglishFilipino

Industries Supported

Hire Jolo for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

👩‍🔬

Stephanie Clark - 4 months ago

Health & Wellness

Jolo is thorough, detail-oriented, and incredibly responsive.

Portfolio

Frequently Asked Questions about Jolo G.

Can I interview Jolo before hiring?

Absolutely! You can request a video interview with Jolo before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Jolo work in?

Jolo is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Jolo work full-time and weekends?

Yes, Jolo is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Jolo use?

Jolo is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Jolo start?

Jolo can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Jolo sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Jolo to sign. This ensures your confidential business information stays protected.