Antony K. - Project Coordination VA | CRM & Sales Operations | Business Operations & Administrative Support

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Project Coordination VA | CRM & Sales Operations | Business Operations & Administrative Support

I’m Antony , a Business Operations and Project Coordination Virtual Assistant with 3+ years of hands-on experience supporting business owners and growing businesses with administrative operations, CRM management, sales support, project coordination, customer communication, financial administration, and workflow improvement. I help businesses stay organized, keep leads and customers moving through the pipeline, maintain accurate records, coordinate daily activities, and build simple systems that make operations easier to manage. I don’t just complete assigned tasks. I take ownership of processes, identify what needs attention, follow through, and look for practical ways to improve how work gets done. My experience includes managing calendars and schedules, organizing emails and information, coordinating meetings, conducting research, preparing reports and spreadsheets, maintaining CRM records, tracking leads and opportunities, managing follow-ups, documenting processes, and supporting projects from planning through completion. I also have hands-on sales and lead generation experience from working with a US-based construction business specializing in paving block sales and installation. I handled customer inquiries, outbound calls, lead qualification, follow-ups, quotations, site coordination, and customer communication. My lead generation activities contributed to more than 50 successful leads per month. I understand how important fast responses, consistent follow-up, accurate customer information, and professional communication are to converting enquiries into business. My CRM and sales operations experience includes maintaining customer databases, updating pipelines, tracking lead statuses, identifying inactive opportunities, organizing follow-up actions, and improving the visibility of sales activities. I have worked with CRM platforms including Zoho and GoHighLevel and can quickly adapt to new systems and workflows. I also bring practical financial administration experience. I studied Financial Accounting as part of my Bachelor of Science in Entrepreneurship Studies and have applied that knowledge directly in business operations. I have managed financial records, employee payments, procurement of materials, expense tracking, financial reporting, and business documentation, primarily using QuickBooks. This experience has strengthened my accuracy, attention to detail, and ability to handle business information responsibly. Another area I bring to clients is workflow automation. I have practical experience building and testing Zapier workflows that connect applications such as Google Forms, Google Sheets, and Gmail to automate lead capture, data organization, and notifications. I use automation where it can reduce repetitive work, improve consistency, and make information easier to manage. For project coordination, I can break projects into actionable tasks, track deadlines and milestones, follow up on deliverables, maintain documentation, coordinate stakeholders, and provide progress updates. I am familiar with Agile, Scrum, Kanban, and Waterfall approaches and can adapt to the client's preferred way of working. Core Expertise Business Operations & Administrative Support Project Coordination & Task Management CRM Management & Sales Operations Lead Generation & Lead Follow-up Customer Communication & Appointment Setting Calendar, Email & Meeting Management Data Entry, Reporting & Spreadsheet Management Financial Administration & QuickBooks Procurement & Vendor Coordination Research & Information Management Project Tracking & Progress Reporting Workflow Automation & Process Improvement Documentation & SOP Support Travel Planning & Coordination Social Media & Content Support Tools & Platforms Productivity: Google Workspace, Microsoft 365, Microsoft Excel, Google Sheets CRM: Zoho CRM, GoHighLevel Project Management: Trello, Asana, ClickUp, M[hidden], Notion Automation: Zapier Communication: Slack, Microsoft Teams, Zoom, Google Meet, Loom Finance: QuickBooks Design & Documentation: Canva, DocuSign Clients can rely on me to be organized, proactive, detail-oriented, and accountable. I communicate clearly, follow through on commitments, protect the accuracy of business information, and work independently without requiring constant supervision. Whether you need someone to manage your administrative workload, organize your CRM, follow up with leads, coordinate projects, maintain financial records, improve workflows, or keep daily operations moving, I bring a combination of administrative discipline, sales awareness, financial understanding, CRM knowledge, project coordination, and process improvement. If you’re looking for a Virtual Assistant who can do more than simply complete tasks and can take ownership of the systems and processes behind your business, I’d welcome the opportunity to support your team. For job experience evidence, check out my work sample portfolio: [hidden][hidden]/presentation/d/1tHPGvnVJnAc1ojsDl63y09Dwh0fL6HP3FBpsoTloogU/edit?usp=sharing

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Hire Antony for: VA for Insurance, VA for Healthcare, VA for Finance, VA for Sales Teams, VA for Real Estate