Moat K. - Virtual Assistant- Customer Service

Q: Can I interview Moat before hiring?

Absolutely! You can request a video interview with Moat before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Moat work in?

Moat is based in Kenya and can adjust their schedule to overlap with your business hours.

Q: Can Moat work full-time and weekends?

Yes, Moat is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Moat use?

Moat is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Moat start?

Moat can typically start within 24-48 hours after you finalize the contract.

Q: Does Moat sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Moat to sign.

Kenya

$10

per hour

$1,600

per month

4.9(0 reviews)

Kenya

Last active: recently

💻Technical Readiness

⌨️ Typing Speed47 WPM

📶 Connection91 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate100%

Meet Moat

Hire Moat

Make an offer.

Hourly Rate ($)

Hours per Week

How to Hire Moat

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Moat K.

With 4 years of hands-on experience, Moat brings proven expertise as a virtual assistant- customer service. Core competencies include Airtable, Social Media Management, Customer Service, Excel. Rates: $10/hour or $1,600/month for dedicated support.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Moat's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant- Customer Service

My aim is to help busy business owners manage their emails, calendars, social media accounts and any other general administrative tasks remotely. Services Offered: Email Management Social Media Management Transcription Video Captioning General Admin Services Appointment Setting Customer Care Services As a business owner you need to value your time at a high level and in order to do that you can’t be stuck in the nitty-gritty operations of your business as it’s extremely repetitive and a system can be created. If this is you, you can hire me as a VA to handle it for you.

$10

Hourly Rate

$1,600

Monthly (Est.)

Freelance

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Airtable Social Media Management Customer Service Excel Phone Support Telephone Handling Virtual Assistant Email Marketing Appointment Setting Administrative Support

Languages

EnglishFilipino

Industries Supported

Hire Moat for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

📖

Christina Hill - 10 months ago

Educational Services

Patient and thorough. Moat explains everything clearly.

Portfolio

Frequently Asked Questions about Moat K.

Can I interview Moat before hiring?

Absolutely! You can request a video interview with Moat before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Moat work in?

Moat is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Moat work full-time and weekends?

Yes, Moat is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Moat use?

Moat is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Moat start?

Moat can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Moat sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Moat to sign. This ensures your confidential business information stays protected.