Rhiena S. - Administrative Support Specialist | Appointment Scheduling

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Administrative Support Specialist | Appointment Scheduling

Former Veterinary Receptionist with experience of Administrative Support and Customer Support Professional with 6+ years of experience in customer service, appointment scheduling, front desk operations, records management, documentation, and client communications across veterinary clinics, hospitality, and customer service environments. Experienced in managing calendars, coordinating appointments, handling customer inquiries through phone, email, and in-person interactions, maintaining accurate records, and supporting daily administrative operations. Skilled in data entry, CRM support, documentation, customer relationship management, and remote collaboration using Microsoft Office Suite, Google Workspace, and communication platforms. Recognized for strong organizational skills, attention to detail, professionalism, and the ability to provide excellent customer experiences while maintaining efficient administrative processes in fast-paced work environments. Core Areas of Expertise: • Administrative Support • Customer Service • Virtual Reception • Appointment Scheduling • Calendar Management •Records Management • Documentation • Data Entry •CRM Support • Client Communication • Email Support • Front Desk Operations •Microsoft Office Suite •Google Workspace Currently open to remote opportunities as a Virtual Administrative Assistant, Administrative Support Specialist, Virtual Receptionist, Customer Support Representative, Appointment Setter, Client Support Specialist, or Administrative Coordinator.

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Hire Rhiena for: VA for SaaS, VA for Consultants, VA for Coaches, VA for Sales Teams, VA for Real Estate