Oke P. - Customer Support Specialist | Virtual Assistant | Chat Support | CRM

Nigeria

per hour

$1,120

per month

4.6(0 reviews)

Nigeria

Member since October 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed65 WPM

📶 Connection52 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Oke

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Oke P.

Oke works as a dedicated customer support specialist | virtual assistant | chat support | crm with 4 years of professional experience. Oke focuses on Troubleshooting, Zendesk, Customer Service, Customer Support for clients worldwide. Available at $7 hourly ($1,120 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Oke's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Specialist | Virtual Assistant | Chat Support | CRM

Pelumi is a customer-first Support Specialist with three years' experience resolving 100+ inquiries daily across live chat, email, phone, and social media, backed by hands-on fluency in crypto and fiat payment platforms. Delivers fast, accurate resolutions, guides customers through app features with clarity and patience, and escalates complex cases to Technical and Finance teams with clear, actionable notes. Skilled in CRM record-keeping (Zendesk, Freshdesk) and trend reporting, adapts quickly to new tools and policies, and has cut repeat inquiries by up to 20% through proactive knowledge-base work.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Troubleshooting Zendesk Customer Service Customer Support Virtual Assistant Live Chat Operator Chat Support Chat Moderator

Languages

EnglishFilipino

Industries Supported

Hire Oke for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

🎵

Brandon Perez - 11 months ago

Music Production

Creative and organized. Keeps our projects running smoothly.

Frequently Asked Questions about Oke P.

Can I interview Oke before hiring?

Absolutely! You can request a video interview with Oke before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Oke work in?

Oke is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Oke work full-time and weekends?

Yes, Oke is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Oke use?

Oke is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Oke start?

Oke can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Oke sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Oke to sign. This ensures your confidential business information stays protected.