Genevie M. - Back office Support, Chat & Email Customer Support

Philippines

$6.60

per hour

$1,056

per month

4.7(0 reviews)

Philippines

Member since October 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed42 WPM

📶 Connection91 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Genevie

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Genevie M.

Genevie works as a dedicated back office support, chat & email customer support with 7 years of professional experience. Genevie focuses on Customer Service, Order Processing, Chat Support, Email Support for clients worldwide. Available at $6.6 hourly ($1,056 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Genevie's Rate

$1,056/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Back office Support, Chat & Email Customer Support

Detail-oriented and customer-focused Support Specialist with expertise in back-office operations, email communication, and real-time chat support. Proven track record of resolving complex inquiries efficiently, maintaining high CSAT scores, and managing data processing with accuracy and speed. Skilled in ticketing systems (Persona & Salesforce), and cross-functional team coordination to ensure seamless operational flow.

$6.60

Hourly Rate

$1,056

Monthly (Est.)

Full-Time

Availability

7 years

Experience

Jobs Done

Skills & Expertise

Customer Service Order Processing Chat Support Email Support Fraud Analyst Escalations Desk

Languages

EnglishFilipino

Industries Supported

Hire Genevie for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

👱‍♀️

Amanda White - 2 months ago

Fitness Brand Co

Genevie has been instrumental in growing our online presence. Truly exceptional!

Frequently Asked Questions about Genevie M.

Can I interview Genevie before hiring?

Absolutely! You can request a video interview with Genevie before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Genevie work in?

Genevie is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Genevie work full-time and weekends?

Yes, Genevie is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Genevie use?

Genevie is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Genevie start?

Genevie can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Genevie sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Genevie to sign. This ensures your confidential business information stays protected.