Rafael T. - Bilingual Customer Support & Sales Specialist | EN & PT | CRM, Chat, Outbound Calls

Mozambique

per hour

$960

per month

4.8(0 reviews)

Mozambique

Member since October 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed78 WPM

📶 Connection87 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Rafael

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About Rafael T.

Looking for a reliable bilingual customer support & sales specialist | en & pt | crm, chat, outbound calls? Rafael has spent 8 years mastering this role. Day-to-day tasks span Customer Service, Customer Support, Email Handling, Virtual Assistant. Start at $6 per hour, or $960 monthly for 40 hours/week.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Rafael's Rate

$960/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Bilingual Customer Support & Sales Specialist | EN & PT | CRM, Chat, Outbound Calls

Hello! I'm Rafael - Your Bilingual Customer Support & Sales Specialist (English & Portuguese) I help busy founders and small businesses provide excellent customer experience and close more sales. With experience in customer support, outbound sales, and client retention, I know how to handle difficult situations calmly and turn a "I need to think about it" into a closed deal. WHAT I OFFER: ✓ Live Chat, Email & Phone Support - Fast, polite, professional ✓ Outbound Sales & Lead Follow-up - I always set a next step ✓ Objection Handling & Customer Retention ✓ CRM - Zendesk, HubSpot, Intercom, GoHighLevel ✓ Bilingual Support - I can serve your English and Portuguese clients WHY ME? I am from Mozambique, fluent in English, reliable, and available in US time zones. I focus on building trust and

Hourly Rate

$960

Monthly (Est.)

Full-Time

Availability

8 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Email Handling Virtual Assistant CRM Cold Calling Chat Support Lead Generation Outbound Sales Email Support

Languages

EnglishFilipino

Industries Supported

Hire Rafael for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

👨‍💻

Kevin Anderson - 4 months ago

Digital Marketing

Best hire we've made this year. Quality work every single time.

Frequently Asked Questions about Rafael T.

Can I interview Rafael before hiring?

Absolutely! You can request a video interview with Rafael before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Rafael work in?

Rafael is based in Mozambique and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Rafael work full-time and weekends?

Yes, Rafael is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Rafael use?

Rafael is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Rafael start?

Rafael can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Rafael sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Rafael to sign. This ensures your confidential business information stays protected.