Mireille E. - Business Support VA | Customer experience | CRM | Marketing | Bilingual (English & French)

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Business Support VA | Customer experience | CRM | Marketing | Bilingual (English & French)

Results-oriented and client-focused professional with over five years of experience in customer service, client relationship management, executive support, business development, and business administration. I have successfully supported senior executives, coordinated high-level projects, managed stakeholder relationships, and delivered exceptional service in fast-paced, multicultural environments. Most recently, I gained valuable experience working remotely for a Texas-based company, where I became proficient in GoHighLevel (an all-in-one CRM, sales, and marketing automation platform) and Salesforce, strengthening my ability to manage customer interactions, maintain accurate records, coordinate follow-ups, and optimize client communication throughout the customer journey. I am fully bilingual in English and French, with excellent verbal and written communication skills. My background has enabled me to build strong relationships with clients, partners, and cross-functional teams while maintaining a high level of professionalism, empathy, confidentiality, and attention to detail. My expertise includes customer service, account and client management, executive assistance, business development support, calendar and email management, meeting coordination, scheduling, document preparation, CRM management, data organization, administrative operations, and process improvement. I am highly proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), Google Workspace, Canva, Trello, Notion, Zoom, Microsoft Teams, LinkedIn, Salesforce, GoHighLevel, and other digital collaboration and productivity tools. In addition to my administrative and client management experience, I have a background in marketing and sales, with hands-on experience creating high-quality Canva presentations, managing LinkedIn content, supporting digital marketing initiatives, conducting online research, preparing executive reports, and producing professional business documents. Known for my strong organizational skills, adaptability, and problem-solving abilities, I thrive in remote and collaborative work environments where I can manage multiple priorities while maintaining accuracy and delivering outstanding results. I am passionate about creating exceptional customer experiences, improving operational efficiency, supporting business growth, and building lasting client relationships through professionalism, effective communication, and a commitment to excellence.

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Hire Mireille for: VA for Sales Teams, VA for Real Estate, VA for SaaS, VA for Consultants, VA for Coaches