Love B. - Client Success & Customer Support Specialist | B2B SaaS, CRM & Onboarding

Nigeria

per hour

$1,280

per month

4.8(0 reviews)

Nigeria

Member since August 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed45 WPM

📶 Connection81 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Love

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Love B.

With 5 years of hands-on experience, Love brings proven expertise as a client success & customer support specialist | b2b saas, crm & onboarding. Core competencies include Digital Marketing, Call Center, Customer Service, Customer Support. Rates: $8/hour or $1,280/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Love's Rate

$1,280/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Client Success & Customer Support Specialist | B2B SaaS, CRM & Onboarding

I’m a Client Success and Customer Support Specialist with 5+ years of experience supporting customers, managing client relationships, handling technical and operational issues, and helping businesses improve retention and revenue. My experience spans B2B lead generation, client onboarding, CRM management, customer support, account recovery, and operations. I have worked with tools including Salesforce, HubSpot, Zoho, Freshdesk, Google Workspace, and Microsoft Office 365. In customer-facing roles, I have managed 100+ technical and operational support cases daily while maintaining a 95% CSAT. I have also managed high-volume outbound communication, supported client onboarding, maintained accurate CRM records, and developed processes that improved qualified meeting rates by 25%. What sets me apart is my combination of customer service, sales, technical problem-solving, and operational thinking. I don’t just respond to customer issues—I look for the root cause, communicate clearly, document solutions, and identify opportunities to improve the overall customer experience. I’m comfortable working independently in remote environments and collaborating across sales, operations, logistics, and other teams to make sure clients receive timely and effective support.

Hourly Rate

$1,280

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Digital Marketing Call Center Customer Service Customer Support Virtual Assistant Appointment Setting Administrative Support Email Support Travel Coordinator

Languages

EnglishFilipino

Industries Supported

Hire Love for: VA for Agencies, VA for Startups, VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

👨‍🦱

James Wilson - 2 months ago

Real Estate Group

Great communication and solid work. Minor learning curve but overall excellent.

Frequently Asked Questions about Love B.

Can I interview Love before hiring?

Absolutely! You can request a video interview with Love before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Love work in?

Love is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Love work full-time and weekends?

Yes, Love is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Love use?

Love is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Love start?

Love can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Love sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Love to sign. This ensures your confidential business information stays protected.