Hope J. - Client Support VA | CRM, Lead Follow-Up, Administration & Bookkeeping

Nigeria

$7.60

per hour

$1,216

per month

4.8(0 reviews)

Nigeria

Member since August 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed40 WPM

📶 Connection60 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Hope

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About Hope J.

A Nigeria-based client support va | crm, lead follow-up, administration & bookkeeping, Hope combines 4 years of experience with a 4.8-star track record. Skilled in Bookkeeping and 3 other areas including Customer Service, Customer Support, Data Entry. Hire Hope at $7.6/hr or $1,216/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Hope's Rate

$1,216/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Client Support VA | CRM, Lead Follow-Up, Administration & Bookkeeping

I help busy professionals stay organized, respond to clients promptly and keep important administrative tasks moving. I am an Accounting graduate with over four years of client-facing and administrative experience. As an Insurance Advisor at Leadway Assurance, I respond to enquiries through calls, email and messages, explain detailed information clearly, maintain accurate prospect records, schedule follow-ups and track client requests from initial contact to completion. This experience has strengthened my communication, discretion, attention to detail and ability to build professional relationships. I can support clients with: • Customer and client communication • CRM and prospect-record management • Appointment scheduling and calendar coordination • Lead follow-up and status tracking • Email and administrative support • Online research and information summarisation • Spreadsheet creation, data entry and record organisation • Document formatting, proofreading and digital filing • Meeting notes and action-item tracking • Bookkeeping and QuickBooks support • Content research, scripts, captions and publishing coordination I have also completed independent digital projects and AI data-analysis work requiring careful research, data validation, content organization and consistent quality control. My tools include Microsoft Excel, Word, QuickBooks Online, SQL, Slack, Notion, Asana, Loom, spreadsheets and CRM systems. I communicate fluently in English and learn unfamiliar platforms independently. If you need a reliable virtual assistant who communicates professionally, follows through on responsibilities and handles client information carefully, I am ready to support your business.

$7.60

Hourly Rate

$1,216

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Bookkeeping Customer Service Customer Support Data Entry Internet Research Intuit QuickBooks Appointment Setting Microsoft Excel Administrative Support Google Workspace

Languages

EnglishFilipino

Industries Supported

Hire Hope for: VA for Accounting Firms, VA for Small Business, VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

💚

Rebecca Scott - 8 months ago

Non-Profit Org

Passionate and dedicated. Hope truly cares about our mission.

Frequently Asked Questions about Hope J.

Can I interview Hope before hiring?

Absolutely! You can request a video interview with Hope before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Hope work in?

Hope is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Hope work full-time and weekends?

Yes, Hope is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Hope use?

Hope is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Hope start?

Hope can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Hope sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Hope to sign. This ensures your confidential business information stays protected.