collins k. - customer care agent

Kenya

$10

per hour

$1,600

per month

4.5(0 reviews)

Kenya

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed67 WPM

📶 Connection82 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire collins

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About collins k.

collins works as a dedicated customer care agent with 2 years of professional experience. collins focuses on Customer Service, Customer Support, Customer Service Support for clients worldwide. Available at $10 hourly ($1,600 monthly based on full-time hours).

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

collins's Rate

$1,600/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

customer care agent

I am a professional and reliable Customer Care Agent dedicated to providing exceptional customer support and ensuring client satisfaction. I have strong communication skills and experience handling customer inquiries, resolving complaints, managing orders, and providing accurate information through phone, email, and live chat channels. I excel at building positive customer relationships, identifying solutions quickly, and maintaining a calm and professional attitude in fast-paced environments. My attention to detail, patience, and commitment to excellent service allow me to create positive experiences that increase customer loyalty and trust. I am highly organized, adaptable, and skilled at multitasking while maintaining high-quality service standards. My goal is to help businesses strengthen their customer relationships by delivering efficient, friendly, and results-driven support.

$10

Hourly Rate

$1,600

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Customer Service Support

Languages

EnglishFilipino

Industries Supported

Hire collins for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

👨‍⚕️

Daniel Harris - 5 months ago

Finance Solutions

Accurate, timely, and professional. Everything you want in a VA.

Frequently Asked Questions about collins k.

Can I interview collins before hiring?

Absolutely! You can request a video interview with collins before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does collins work in?

collins is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can collins work full-time and weekends?

Yes, collins is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does collins use?

collins is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can collins start?

collins can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does collins sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to collins to sign. This ensures your confidential business information stays protected.