Laureen W. - Customer Care Specialist

Kenya

$6.60

per hour

$1,056

per month

4.5(0 reviews)

Kenya

Member since August 2026

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed60 WPM

📶 Connection52 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Laureen

1
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Laureen W.

With 3 years of hands-on experience, Laureen brings proven expertise as a customer care specialist . Core competencies include Customer Service, Telemarketing, Project Management, Research and Development. Rates: $6.6/hour or $1,056/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Laureen's Rate

$1,056/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Care Specialist

Business Administration graduate with over three years of proven success supporting U.S.-based companies in fully remote roles spanning customer service, virtual assistance, data management, and administrative operations. Demonstrated ability to work independently across time zones while maintaining high performance standards and delivering quality results in fast-paced digital environments.

$6.60

Hourly Rate

$1,056

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Customer Service Telemarketing Project Management Research and Development Cold Calling Administrative Support Marketing Research File Management Outbound Calls Business Data Analysis

Languages

EnglishFilipino

Industries Supported

Hire Laureen for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Agencies, VA for Startups

Client Reviews

👩‍⚖️

Michelle Jackson - 5 months ago

Legal Services

Laureen handles complex tasks with ease. Truly impressed!

Frequently Asked Questions about Laureen W.

Can I interview Laureen before hiring?

Absolutely! You can request a video interview with Laureen before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Laureen work in?

Laureen is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Laureen work full-time and weekends?

Yes, Laureen is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Laureen use?

Laureen is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Laureen start?

Laureen can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Laureen sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Laureen to sign. This ensures your confidential business information stays protected.