Jade C. - Customer Care Specialist

Philippines

per hour

$960

per month

4.8(0 reviews)

Philippines

Member since August 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed67 WPM

📶 Connection99 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Jade

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Jade C.

A Philippines-based customer care specialist, Jade combines 6 years of experience with a 4.8-star track record. Skilled in Customer Service and 3 other areas including Customer Support, Data Entry, Virtual Assistant. Hire Jade at $6/hr or $960/mo for 160 hours.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Jade's Rate

$960/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Care Specialist

I’ve spent the last five years in customer support, mostly focused on high volume logistics, billing, and order management. I started out in retail support, spending four years fixing missing shipments, handling billing errors, and keeping my call times low without sacrificing QA scores. Recently, I’ve been doing emergency dispatch, which means I deal with urgent, high stress calls where I have to think fast, track real time data on specialized software, and coordinate quick solutions. So my experience is really a mix of fast retail troubleshooting and high pressure problem solving.

Hourly Rate

$960

Monthly (Est.)

Full-Time

Availability

6 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Data Entry Virtual Assistant Customer Experience Appointment Setting Appointment Coordination Dispatcher

Languages

EnglishFilipino

Industries Supported

Hire Jade for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

💃

Ashley Martin - 6 months ago

Event Planning

Our events run smoother thanks to Jade's organizational skills.

Frequently Asked Questions about Jade C.

Can I interview Jade before hiring?

Absolutely! You can request a video interview with Jade before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Jade work in?

Jade is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Jade work full-time and weekends?

Yes, Jade is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Jade use?

Jade is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Jade start?

Jade can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Jade sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Jade to sign. This ensures your confidential business information stays protected.