Nathanael L. - Customer Experience Specialist | Chat and Email support

Philippines

per hour

$800

per month

4.6(0 reviews)

Philippines

Member since July 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed46 WPM

📶 Connection33 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Nathanael

1
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Nathanael L.

A Philippines-based customer experience specialist | chat and email support, Nathanael combines 10+ years of experience with a 4.6-star track record. Skilled in Customer Service and 3 other areas including Customer Support, Data Entry, Customer Experience. Hire Nathanael at $5/hr or $800/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Nathanael's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Experience Specialist | Chat and Email support

Experienced Customer Service and Data Analyst with over 10 years in the BPO industry, specializing in chat, email, and technical support. Proven track record of boosting customer satisfaction by 20%, reducing escalations by 30%, and cutting response times by 15%. Skilled in data analysis, process improvement, and team training, with strong expertise in e-commerce, product matching, and multi-channel support. Known for delivering clear solutions, building customer trust, and driving operational efficiency through data-driven insights.

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Data Entry Customer Experience Chat Support Email Support Data Analysis

Languages

EnglishFilipino

Industries Supported

Hire Nathanael for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

🧔

Christopher Davis - 3 months ago

SaaS Startup

Top-tier virtual assistant. Reliable, smart, and takes initiative.

Frequently Asked Questions about Nathanael L.

Can I interview Nathanael before hiring?

Absolutely! You can request a video interview with Nathanael before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Nathanael work in?

Nathanael is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Nathanael work full-time and weekends?

Yes, Nathanael is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Nathanael use?

Nathanael is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Nathanael start?

Nathanael can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Nathanael sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Nathanael to sign. This ensures your confidential business information stays protected.