Diana A. - Customer Service Agent/ Executive VA (Calendar & Email Management)

Kenya

$6.60

per hour

$1,056

per month

4.9(0 reviews)

Kenya

Member since October 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed77 WPM

📶 Connection53 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Diana

1
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2
Request an interview
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3
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Weekly billing, cancel anytime

About Diana A.

Looking for a reliable customer service agent/ executive va (calendar & email management)? Diana has spent 4 years mastering this role. Day-to-day tasks span Customer Support, Data Entry, Virtual Assistant, CRM. Start at $6.6 per hour, or $1,056 monthly for 40 hours/week.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Diana's Rate

$1,056/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service Agent/ Executive VA (Calendar & Email Management)

I’m a dedicated customer support professional with four years of experience helping customers through phone, live chat, WhatsApp, and email. I’m skilled at handling high volumes of inquiries, resolving customer concerns efficiently, and providing clear and friendly communication while maintaining high service standards. I’m calm under pressure, organized, reliable, and quick to understand customer needs. I have consistently met performance targets and KPIs while handling up to 280 customer chats per day. I’m also comfortable using customer support and CRM systems to manage conversations, keep accurate records, and follow up on customer issues. As a bilingual English and Spanish speaker with C2 English proficiency, I can communicate effectively with customers from different backgrounds. Clients can expect professionalism, responsiveness, attention to detail, and a genuine commitment to creating positive customer experiences. I’m ready to bring my experience and strong work ethic to every project I take on.

$6.60

Hourly Rate

$1,056

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Customer Support Data Entry Virtual Assistant CRM Calendar Management Live Chat Operator Chat Support Email Support

Languages

EnglishFilipino

Industries Supported

Hire Diana for: VA for Insurance, VA for Healthcare, VA for Finance, VA for Sales Teams, VA for Real Estate

Client Reviews

👷

Brian Moore - 5 months ago

Construction Co

Solid performance and good communication. Very satisfied overall.

Frequently Asked Questions about Diana A.

Can I interview Diana before hiring?

Absolutely! You can request a video interview with Diana before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Diana work in?

Diana is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Diana work full-time and weekends?

Yes, Diana is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Diana use?

Diana is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Diana start?

Diana can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Diana sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Diana to sign. This ensures your confidential business information stays protected.